Dealer on Cars.com since December 2014
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 8:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 2:00 PM|
Casper was great to work with, he searched all over for just the right car. He was patient when we changed our mind on features that we would like. Ca
sper followed up and made sure our experience was 100%. Thank You for taking care of us.
Was pleasantly surprised by the friendliness and pressure free experience. Scott was very knowledgeable and knew the vehicle very well. He was profess
ional and provided a pressure free environment for me to make an educated decision on my purchase. Paperwork was accomplished very efficiently with no wasted time. The entries experience was very pleasant.
Overall, this dealership has been good to me. My wife and I have purchased two vehicles from this dealership through Jake and we love our vehicles. Ja
ke is easy to work with and always takes care of us. Thanks for all you do guys and I look forward to purchasing a vehicle for my daughter in a couple years!
26 lifetime reviews of the Service Department. Includes reviews of Young Chevrolet from DealerRater.com
Mark Chrensen was great and I will recommend him and Young Chevrolet to my associates and Friends, Mark went out of his way to make my buying and ser
vice experience great.
Got a new Chevy, set up an account with my.gm.com. That worked great. They showed me recalls my car was still in need of. They also took me directl
y to the Young Chevrolet of Layton's website and showed me exact appointment times that were available to address my recall issues. I took half a day off from work and scheduled for the next day, 9:30am. I received an email from GM saying, "Thank you for scheduling your service appointment with Young Chevrolet. We look forward to servicing your 2006 CHEVROLET IMPALA. Here are the details for your appointment...." Then it read, "One of our service advisors will be there to greet you when you arrive to answer any additional questions you may have. Here at Young Chevrolet we recognize that you have many choices when deciding where to take your IMPALA for service, and we appreciate the fact that you've chosen us. We will do our best to ensure you are COMPLETELY SATISFIED each and every time you visit our dealership. If you have questions or concerns about this appointment, please call our service department at: (801) 660-1802. Thanks again for choosing Young Chevrolet. See you soon!" Seems like the appointment is a lock, right? I showed up precisely at 9:30am. First of all, I couldn't get the attention of any service rep. Finally, after getting the attention of someone, he looked up my name and the appointment time and had NO RECORD OF ME or my car. I left, and about an hour later I get a call from a lady service rep saying she got a message about my appointment, but that the appointments are only "tentative" and that they were all booked up today and could not see me. I asked, "Then why did your online service allow me to make the appointment and why did I get a confirmation email about the appointment?" She just said, "Well, it's not my fault. These appointments are tentative and you should have called us." So she put the blame on me even though I have an email confirming the appointment with nothing on the email that says I needed to call and reconfirm this appointment. Definitely a disconnect between GM, Young Chevrolet's online service, and what they actually see on their computers. It was a joke and a total was of my morning. First impressions are everything. Glad there are two other Chevy dealers nearby that could address my recall issues.
Oil, Filter Change
Wheel Alignment (4WD)