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Orem Toyota

(8,006 reviews)
Visit Orem Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–8:00pm
Tuesday 8:30am–9:00pm 7:30am–8:00pm
Wednesday 8:30am–9:00pm 7:30am–8:00pm
Thursday 8:30am–9:00pm 7:30am–8:00pm
Friday 8:30am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 442-8806 (888) 442-8806
Used (877) 438-1056 (877) 438-1056
Service (801) 669-9239 (801) 669-9239

Reviews

(8,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orem Toyota from DealerRater.

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Great Experiance

This was my second time in for service on my 2017 Camry. Everything was completed in a timely manner. I have been dealing with Brent Brown Toyota for twenty years and have always enjoyed the people and the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Moe. We look forward to seeing you again!

Outstanding

Brent Brown employees are professional and courteous when receiving your appointment. Their greeters are cheerful and treat me with respect. The service writers know me and know my vehicles history and only recommend what’s needed. The service technicians here are highly skilled. And reset my vehicle with the same cars as a dr. With his patient. I always leave feeling happy Thank thanks to a fine crew ! Your employee s make your shine Brent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Thomas, Joel, George and Uriel. We look forward to seeing you again!

'Great service

Our visit was a walk-in for 10,000 mile service. Mike Black took care of it in a most friendly and efficient way, as always. He's the best! She was in and out in less than an hour. Thank you. We are BB Toyota customers for life. David J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback David! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

Vehicle registration

Walked in to BBT to schedule emissions test. Mo was not only helpful but was able to work me into the schedule and I had my emissions, safety inspection and registration renewal (thanks to green dot renewal at BBT) completed within an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Moe. We look forward to seeing you again!

Second auto purchase!

My son started the purchase of a new truck. Brett and Jonathon were kind to him and treated him with respect. When I drove to Provo to finish the deal, I was treated the same way. I really appreciate the curtesy and honesty we were treated with regardless of our age difference! When I am ready for a new auto, I will drive the 300 miles again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Brett, Jonathan, Rory, Charlie and Shad. Congratulations on your new truck! We look forward to seeing you again!

Purchase of Toyota Camry

We trust Todd completely. He has taken care of our parents for years, and has always been generous with his time and help. Because of my husband's work schedule, I was left to try and purchase a vehicle by myself. I would not have felt confident I was being treated fairly, with anyone but Todd, or at any other dealership. He spent almost his entire day helping me get the right car for me, and then walking me thru financing as well as getting my bluetooth connected. Thanks Todd, for helping me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Julene! We are happy to hear you had a great experience with Todd and Nate. Congratulations on your new car! We look forward to seeing you again!

Very positive experience

We were very impressed with dealership. The showroom floor was very impressive. We enjoyed the collection of old and new cars and motorcycles. It gave us something to do while we sat around and waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Jared and Dallas. We look forward to seeing you again!

Great service visit

Thanks for sending the video reviewing the different aspects of my truck. That's a nice feature that allowed me to see the vehicle the way you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Jesse! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

Great experience

I didn’t have to wait to get helped and the customer service was great! Moe was super friendly and explained to me everything that was being done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear you had a great experience with Moe. We look forward to seeing you again!

Excellent!

I have always had good experiences at Brent Brown. However, Mike Black was the best and made the experience great! I will always ask for him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Chad! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!