Skip to main content

Toyota of Lincolnwood

(820 reviews)
Visit Toyota of Lincolnwood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–8:00pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed 8:00am–5:00pm
New (847) 847-2360 (847) 847-2360
Used (847) 847-2387 (847) 847-2387
Service (847) 847-2397 (847) 847-2397

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Lincolnwood from DealerRater.

Want to share your experience with this dealership?

Write a review

Had a great experience dealing with Albert.

Had a great experience dealing with Albert. He made my visit very enjoyable and I will be sure to recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there, thank you for your kind comments about our staff here at Toyota of Lincolnwood . We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

Called about availability and price on a couple cars I

Called about availability and price on a couple cars I might be interested in - Rav4 Hybrid and Rav4 Prime. They said both were on the lot and come by to test drive both. They're not particularly a close drive but I went down ready to buy one. Arrived same day and all of sudden all the info they provided over the phone was a lie. The Prime was on the lot but get this, they DO NOT allow test drives on the Prime "under no circumstances for anyone" (their exact words). Next lie, the specific hybrid I called about was due in a week or two. Then, I tried to pry on what kind of markups on the vehicles. They marked the Rav4 Prime $20K because it's so rare!!! [I can't believe corporate Toyota would allow this.] The Rav4 hybrid I was interested in was marked up $7000 but they also required me to get crap that I didn't want or need (extended warranty, paint protection) on top of it. Walked out of their without hesitation and will never return. What cheats.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, we thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further.

Great customer service !

Great place, the salesman Pat answered all my questions. Very helpful with looking for a new car and tmy needs for it Definitely recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jon, we are happy to hear that the Toyota of Lincolnwood team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.

Great dealership

Great dealership. Pat was a great salesman. Even though I decided to wait on a car, he walked me through the process easily. 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks a bunch for your kind words, Steve. It's reviews like this that make us at Toyota of Lincolnwood excited to come into work every day.

Stay away from the crooks!!

False advertising. They claim they don't have anything to do with cars.com but they advertise on there with prices 17k lower than what they are actually selling cars for.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hello and thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. Thank you.

Great dealership really helped me and informed me a lot.

Great dealership really helped me and informed me a lot. Larry Williams is hands down the best salesman. Took time to explain everything I needed to know. Highly Recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jay, we truly appreciate your feedback and are glad that Toyota of Lincolnwood was able to help work through your case. We hope to work with you again; take care.

We had a great experience while buying our new car.

We had a great experience while buying our new car. Our sales rep, Zahid Mirza, was very approachable and made the process seamless. Amy, who helped us with the finance steps, was great as well. Overall, it was the best car buying experience we’ve had. We would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matt, thank you for your kind comments about our staff here at Toyota of Lincolnwood. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

Chris the Sales Representative and Matt @ the Finance...

Chris the Sales Representative and Matt @ the Finance Department were top notch. Five Stars 🌟 🤩 Love you guys and thank for everything especially making the experience a life changing for myself and wife. Bless your hearts, Love Sammy ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sammy, we are delighted to hear that you appreciate all our firm has to offer. From all of us at Toyota of Lincolnwood, we hope you enjoy the rest of your day!

Don't buy from Lincolnwood Toyota

Wasn't provided photos of used car after I spoke to someone on the phone, lot was full and no where to park, had a porter throw a cone in frt of my parking space so I couldn't get out, got into an screaming match with him, asked for a manager which was of no help and just told me to "get off the lot" Neither people identified themselves with a name nor did the salesman with whom we spoke to. Worse experience I've had at this dealership. No control of the employees, employees had no name tags, a nightmare of a dealership. They lost a sale on a Toyota today because of their irresponsible business practices, utter rudeness of the employees and way in which they do business. It was appalling to be treated like that. Good riddance, never coming back ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Matt, we're extremely disappointed to hear about your recent experience. We hold ourselves accountable to the highest form of professionalism and we will look into this. Please feel free to contact us at Customercare@leaderauto.com. We would like another opportunity. Thank you.

We had a great sales representative (which I think is...

We had a great sales representative (which I think is unusual in the car buying experience). He was helpful and responsive without being overbearing. If I were buying again I would ask for Pat Benke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Toyota of Lincolnwood.