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Doyle Chapman Motor Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

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I would like to share my experiences with Doyle Chapman motors. I went in to look at a 2017 Chevy Suburban. They were asking $27,500 for the car. $7000 down and 19% interest. The salesman was very polite and not pushy. Entire office staff was friendly. So I drive the suburban and it drove well. Ran the CarFax and could see the vehicle had been wrecked twice both times on the front driver side. Car had a Oder of cigarettes that we know may or may not come out. But I could live with that for a fair price. The car has 179,000 miles and from checking the service records the transmission has not been changed so there is a likelihood of that expensive repair in the near future. But again I could live with that if they were willing to work with me. The polite sales person ran my credit even though I was initially told they do in house financing and don’t report not check your credit. But no big deal my credit isint so bad and he acknowledged that. He in fact told me I was not there ideal client they sell cars too. I make over $100k a year, credit is fair, and I have lived in the same home 22 years. He said they typically get people with bad credit so they can charge 18-24% interest and he didn’t want to do that to me. Which I do appreciate. He said he would only charge me 19% interest, hmm thank you I think. And that most people would pay the $7000 but they have a better chance of getting the car back and reselling it when the person doesn’t follow through with their payments. So because I was going to actually pay the car on time, and they would not get a chance to repo the car I felt that I was not Doyle Chapmans ideal customer. I made him a offer two times. $26000 for the car, smoking car and has been in two reported accidents and has 179,000 miles. Value of the car is respectfully at $21,000 during this time. But they want to over charge people with bad credit because they can’t get a car anywhere else. Not bad enough your charging them 19% interest but way over charge on the car too. So I offered to pay $26k and put $5000 down and I would agree to pay 19% interest. He declined because he felt he could get someone to get hit over the head in all 3 ways. Pay way too much for the car, extremely high interest rate, and a outrageous down payment. And typically someone with better credit and a hood down payment would not be charged such a high rate. But Doyle Chapman made it clear that the only customers he wants are the ones that have no other options. So I recommend if you have no other options try car max instead of letting Doyle Chapman a PREDATOR TO THE POOR, take advantage of your current down situation. It’s car dealerships like these that give car salesman a bad name. I left feeling like he would not be able to xxxx me on the desl so he was uninterested. Do Not Buy Here

I would like to share my experiences with Doyle Chapman motors. I went in to look at a 2017 Chevy Suburban. They were asking $27,500 for the car. $7000 down and 19% interest. The salesman was very polite and not pushy. Entire office staff was friendly. So I drive the suburban and it drove well. Ran the CarFax and could see the vehicle had been wrecked twice both times on the front driver side. Car had a Oder of cigarettes that we know may or may not come out. But I could live with that for a fair price. The car has 179,000 miles and from checking the service records the transmission has not been changed so there is a likelihood of that expensive repair in the near future. But again I could live with that if they were willing to work with me. The polite sales person ran my credit even though I was initially told they do in house financing and don’t report not check your credit. But no big deal my credit isint so bad and he acknowledged that. He in fact told me I was not there ideal client they sell cars too. I make over $100k a year, credit is fair, and I have lived in the same home 22 years. He said they typically get people with bad credit so they can charge 18-24% interest and he didn’t want to do that to me. Which I do appreciate. He said he would only charge me 19% interest, hmm thank you I think. And that most people would pay the $7000 but they have a better chance of getting the car back and reselling it when the person doesn’t follow through with their payments. So because I was going to actually pay the car on time, and they would not get a chance to repo the car I felt that I was not Doyle Chapmans ideal customer. I made him a offer two times. $26000 for the car, smoking car and has been in two reported accidents and has 179,000 miles. Value of the car is respectfully at $21,000 during this time. But they want to over charge people with bad credit because they can’t get a car anywhere else. Not bad enough your charging them 19% interest but way over charge on the car too. So I offered to pay $26k and put $5000 down and I would agree to pay 19% interest. He declined because he felt he could get someone to get hit over the head in all 3 ways. Pay way too much for the car, extremely high interest rate, and a outrageous down payment. And typically someone with better credit and a hood down payment would not be charged such a high rate. But Doyle Chapman made it clear that the only customers he wants are the ones that have no other options. So I recommend if you have no other options try car max instead of letting Doyle Chapman a PREDATOR TO THE POOR, take advantage of your current down situation. It’s car dealerships like these that give car salesman a bad name. I left feeling like he would not be able to xxxx me on the desl so he was uninterested. Do Not Buy Here

Rating breakdown (out of 5):
Customer service
3.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I really enjoy the staff at Doyle Chapman, they are very curtious, friendly, and understanding. And I will be purchasing another vehicle soon.

I really enjoy the staff at Doyle Chapman, they are very curtious, friendly, and understanding. And I will be purchasing another vehicle soon.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were willing to work with you. Very friendly staff.

They were willing to work with you. Very friendly staff.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They did everything they could to get me into the car I wanted!

They did everything they could to get me into the car I wanted!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was wonderful as always!! Thank you!!

It was wonderful as always!! Thank you!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ms. Donna, Victoria, Patricia are awesome workers and I appreciate their help. They are so nice. Hard workers.

Ms. Donna, Victoria, Patricia are awesome workers and I appreciate their help. They are so nice. Hard workers.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My family and I are in love with the Chapman family. We are each others family adopted. They are a family friendly people and we thank them for coming to our wedding.

My family and I are in love with the Chapman family. We are each others family adopted. They are a family friendly people and we thank them for coming to our wedding.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was nice, everyone was helpful. I will come back and get another car here if I need to.

It was nice, everyone was helpful. I will come back and get another car here if I need to.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
3.0
Overall experience
2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been a customer of Doyle Chapman for over 3 years. I love them so much. I come here about three times a week. The next time I get a car it will be from Doyle Chapman.

I have been a customer of Doyle Chapman for over 3 years. I love them so much. I come here about three times a week. The next time I get a car it will be from Doyle Chapman.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great everybody is really nice here. They are the best!

Great everybody is really nice here. They are the best!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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