Skip to main content

Robbins Nissan

(258 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 212-0773 (877) 212-0773
Used (855) 527-1432 (855) 527-1432
Service (281) 318-5302 (281) 318-5302

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robbins Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service. Friendly Staff .

Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged about 70 e-mails before I actually went to the dealership. He made everything so easy for me. Not once did I feel pressured . I felt very comfortable. I wasn't sure exactly the type of vehicle I wanted, but Mr. Bobby helped me with such patience. I decided on the Nissan Leaf. Mr.Bobby told me that I could contact him anytime if I ever needed anything. That really meant a lot. I would definitely recommend this dealership to friends and family. Sincerely, Very Satisfied Costumer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate your business.

Extremely Satisfied!

Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are happy you enjoyed working with Roderick and the rest of our team. Your business is truly valuable to us and we hope to see you again soon. Enjoy your new car!

Customer Service is #1

The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and Ed, our go to service coordinator, build a relationship with the owners and can explain what is going on with the car. My family has never been "taken advantage of" in the service department. After seeing the level of respect and customer service given to my family when it was time to buy a new car I chose to buy a Nissan based on the customer service department. I can testify that you will not regret buying a car and working with Robbins Nissan. Now me, my mother, and my sister all have new Nissan vehicles and always take our cars in to be serviced. Ed will answer any questions we have and treats us like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Christine, Thank you so much for providing such great feedback. We are so happy you and your family have been pleased with the service you received from our dealership. We are fortunate to have great customers like you and look forward to serving you in the future. Enjoy your new Nissan!

Fantastic Experience

This was the easiest and quickest car deal that i have ever dealt with. They are a very friendly set of ppl and i would refer anyone whom is shopping for a car to this location and make sure yall ask for Bobby Waheed. The BEST sales specialist ive ever worked with . He went out of his way to come pick me up from my home and made sure i went in my new Altima. Thank you Bobby

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We truly appreciate the kind words about Bobby and are honored to be the quickest and easiest car buying experience you have ever had. We will be sure to pass along the compliments to our staff. Thank you for your business and recommendations; we look forward to seeing you next time.

I DIDN'T WANT TO...

It was almost 9pm and my wife said "Let's go look at the Nissan's"..... We were looking at vehicles at a Chrysler dealership next door... She was undecided and after a long day of shopping for vehicles the last thing I wanted to look at was at "nissan" cars.... We've had 2 Dodge and 4 Chrysler vehicles since I've been with my wife... So I was pretty reluctant to see them.... I told her "I don't want to"... As she gave me the "look" we went....LOL...... We looked around at the pre-owned section and I made eye contact with a "salesman".... I told my wife "oh, here we go"... Enter here Mr. Valles.... With a simple and respectful voice he greeted us.. It was in a way that made us feel important and welcomed... He showed us the vehicles that attracted my wife and so on.... I'm here looking at the time and it's past 9pm and he's not rushing us in any way nor did I feel awkward. ... In comes the 2012 Nissan Maxima SV.... It grabbed my wife's attention as well as mine.... He actually took us on a test drive and on 2 different models... Other dealers would of told us to come in, in the morning, "I know from experience".... He answered ALL my questions and removed all my doubts... He asked multiple times if we really wanted this Maxima. We left the dealer close to 11pm.... "WOW" I told my wife..... The next day we went back and drove off in our Certified Pre-owned Maxima.... This is an AWESOME car.... He has officially made us a NISSAN family.... Thank You sir for being a great salesman... If you are looking for a vehicle, I suggest you give him and this nissan dealer a visit... I have bad credit and I was put into this great ride... Tell him Mr.Lezama sent you.... You will not regret it... SINCERELY: I did not want to..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Wow, thank you for taking the time to share your positive feedback with us. I am honored to hear that your experience with Mr. Valles was not only enjoyable, but turned you into a Nissan family. We pride ourselves on excellent customer service and we are happy to hear your experience matched this. Thank you again for your business and enjoy your Maxima!

Good dealership with competitive prices

I purchased a 2015 Nissan Rogue SV here and the experience was very good. Their sell prices were very competitive and the numbers that were negotiated at time of sale is honored when it's time to sign the final paperwork. If you do decide to goto Robbins Nissan to buy a new car, I highly recommend asking for Bobby Welch in sales if you want that personal touch. Bobby is trustworthy and will get you taken care of from start to end and then afterwards when you need servicing or anything else. He has a very open communication and will give you his direct number to support you directly. I also wanted to recognize Rebecca Oliver whom did all the the final paperwork. Rebecca did an excellent job with going through all the paperwork (bill of sale, title, financing, extended warranties, etc) in detail and answering all the questions that I had. Any concerns were immediately fixed and there weren't any hassle or pressure to do anything extra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the great review, Dan! It's wonderful to hear Bobby and Rebecca were so helpful during your visit. We will be sure to let them know you enjoyed their service. We hope everything is running smoothly with your new Nissan Rogue SV, but please let us know if any automotive needs arise. Thanks again!

Found me the car and deal I wanted!

I had been looking for a Quest SV all over town, and the few I found were falsely advertised. Bobby took care of me and found me what I wanted, and I appreciate all his help and effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars. We are so glad Bobby was able to help find you the Quest SV. Please come back to see us soon and enjoy the new car!

Best Car Buying Experience Ever!

My experience with Bobby & Raul has been awesome. I got a great car with low miles and a car payment below my budget. I am a happy happy shopper!! Tell Bobby to wear his lucky pink pants for low payments. I recommended everyone to come to Robbins Nissan, worth the drive and time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the awesome review Julie! We are so glad Bobby and Raul were able to find you the perfect car at a low price. We will be sure to pass along the kind words. Thank you for your business and we look forward to working with you again in the future!

Incredible experience and follow-up

I purchased a 2011 Nissan pathfinder. On a whim my wife and I decided it was time to get another car to more comfortably accommodate our family and ended up striking out the first dealership we visited. We came home for lunch, saw a car that we liked at Robbins, and sent a web-based form to let the dealer know we were interested. Paul called back moments (seconds) later to let us know that we should come in and advised us that they might have a few other vehicles in our price range too. Paul sent us to John at the dealership, and his service was exceptional. The vehicle we first saw had been sold, but John was happy to show us several more and indulged my wife with a few that we hadn't even considered either. We ended up finding the Pathfinder and decided it would work well for us. Having three boys we weren't terribly concerned with much, but there was a cup holder that had come out of place in the back seat. We got it on paper without issue that it would be fixed. He walked us through financing, just to see if they could beat the preapproval we already had, and afterward we completed the sale. After I checked back with John, he let me know that the part was in his office and that we could come by and he'd even put it in for us. I would not have actually believed that we could get service like this while purchasing a used vehicle. After a bad start with a different dealer, this was even more apparent. Couldn't have been more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thank you for taking the time to leave such a great review. We are so glad that Paul and John were able to accommodate your needs and provide you with an excellent car-buying experience. Enjoy your new Pathfinder, and please let us know how we can be of assistance in the future!

Great

Sending my friends and family to Robbins Nissan specially pre owned department as they really know how to take care of customers. I'm loving my car can't wait for next year to get another one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. We are so pleased you enjoyed your experience and were happy with the service you received. Please do send friends and family over and come back to see us soon! We are always happy to help.