Reviews
Great prices and service!!!
Frank Oloh and Carissa Hidalgo were part of the reason why we chose to purchase our car. They went above and beyond to make sure that we were taken care of. We will definitely tell others and purchase from Robbins Nissan again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr and Mrs Doyle, it's experiences like yours that really keep us motivated! Frank and Carissa strive for 100% satisfaction, and it is great to see you had such a positive experience with them. I will ensure they are recognized for their hard work and dedication. We truly appreciate the opportunity to earn your business and thank you so much for taking the time to share this. We can't wait to see you again, have a great day. Enjoy your new Armada!
Service
My husband visited and had my daughter with him. Miss caressa gave her a balloon and was very friednly. We will go back again thanks to her nice smile and making him feel welcome speeking Spanish
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Valeria, it's experiences like yours that really keep us motivated! Carissa takes pride in providing all of her customers with an everlasting and positive Robbins Nissan experience and I will ensure she is recognized for a job well done. We sincerely thank you for sharing your visit with us and we look forward to your next visit. Have a wonderful weekend!
Robbins Nissan is amazing
Robbins is amazing! Super friendly and great customer service! Happy to do business with them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kerry, thank you for your kind review! We are happy to pass along your comments to the team here at Robbins Nissan! We are always more than happy to assist you if anything else comes up. Take care!
Robbins Nissan Review
We were very well taken care of. Everyone was very attentive, and worked very hard to get us the best deal possible. I was beyond satisfied with my experience. The overall service and friendliness, as well as the quality of the vehicle sold to us was great! Will definitely recommend family to Robbins Nissan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review, Julia. We are happy to hear Jesse went above and beyond to provide you with a truly exceptional experience. Thank you for allowing us the opportunity to earn your business. Enjoy your new Rogue and please let us know if you need anything at all.
Buyer Beware
Horrible customer service. Sells cars with known defect. Dishonest. Run. Go somewhere else. Stay away from Nissan and Robbins Nissans. They have a known transmission defect.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It's upsetting to hear that you did not receive the top-notch service we strive to provide.b I would like the opportunity to address this issue. Would you mind calling me at 281.446.3181 or emailing me at carissa.hidalgo@robbinsnissan.com? I look forward to speaking to you.
Horrible Customer Service
Horrible customer service!!! Does not do the right thing. Dishonest and inflexible. Does not honor their warranty. They sell cars with problems. Keep away from this dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Robbins Nissan. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 446-3181. We look forward to hearing from you.
Noah was Great!
I went to Robbins to just look at what was available. I wasn't ready to buy yet but Noah was quick to help me and was very knowledgeable and able to answer all of my questions. When I'm ready I will certainly be asking for Noah to help me with the buying process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for the great review, Jordan. We strive to go above and beyond for all of our guests to ensure they have a truly exceptional experience. We are elated to hear Noah did just that. I will ensure he is recognized for his hard-work and dedication. We look forward to seeing you in the near future for your first oil change.
New car from Noah!
Great experience! Very efficient —no extended pitches from finance manager...met “the team”..no further comments following the experience....we are happy. Merry Christmas Happy New Year Roll Tide!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave a review sharing your recent visit! We appreciate the opportunity in allowing us to earn your business. We look forward to seeing you in the near future for your first oil change.
Nice when you buy, awful after the fact
I have bought 2 cars from them. Sales seem ok, but paperwork and correct disclosure is a major issue. Its been 3 months and continuing, to get a GAP refund after being told incorrect information, and "Rod" in finance passing the buck with incorrect information. It is one thing to tell the truth and know what you are telling the customer, but to give wrong information and be arrogant about it is unacceptable.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Bc, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address this issue. If you are willing, please reach out to Carissa at 281.446.3181 at your earliest convenience. We look forward to hearing from you .
New truck
I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car and got good value. I am very pleased with the deal and my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!