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Columbus Luxury Cars

(91 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(614) 682-8398 (614) 682-8398

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I called them twice to ask about this car that I wanted

I called them twice to ask about this car that I wanted to buy and both times they said they were going to call me back and didn't. If I'm trying to spend$4000 you would think they would make it a point to call me back, wouldn't you?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer shared limited information.

Dealer shared limited information. Asked about whether they could share info about why the vehicle had a CARFAX that reported it as stolen and also reported Odometer tampering. Owner of dealership response was "it's just not true" and nothing else other than his asking prices are always right. Whatever. I moved on after that kind of attitude problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are really good with you and will help get in a very...

They are really good with you and will help get in a very good car or truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No one, including an owner and a sales manager, followed...

No one, including an owner and a sales manager, followed through with what they said they would. They all knew I had cash and wanted a specific car on their lot. I wouldn’t recommend this place to anyone that I like. I was unable to even see the car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don’t do business with them save your money go els

YL the owner is a A liar scam artist not a good businessman I would recommend to stay far away from Columbus luxury there’s nothing luxury about their cars just junk and a waste of money

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Price changes to lure you in!

Thought this car lot was legit. Big mistake. I don't like playing games when it comes to cars. Just be honest and fair. I don't wanna waste my time or theirs. Price on the internet was what made me come there to check the car out. Test drove it, liked it. Next thing u know the owner says that the price they had on the internet wasn't correct. Basically he added 2000.00 to the internet price. When I asked why, he simply stated " I have to make money off of this car ". I was shocked. Why put a price on the internet and then change it when its time to make a deal. I just smh and left. Pathetic place. DONT GO THERE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 8 found this review helpful. Did you?
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DO NOT SHOP HERE

Let me start off with I never take the time to do this, who has time to give bad reviews? But I feel like people should be warned. This car dealership is a scam, they put a bunch of papers in front of you, and make you sign things. Promising things they know they can’t keep, and telling you you’re SOL if an issue ever pops up. Actually there salesman David, told me to “Go F Myself” when I attempted to talk to him about a warranty I purchased for $2,000 when I bought the car 2 years ago. This warranty covered NOTHING on this past repair. Not one thing. So guess what? ANOTHER $2,000 was put into the car, just to replace the steering lock. Wouldn't ya know it, Steering just doesn’t happen to be covered on this warranty plan. On top of the fix, I had to spend another $800 for a rental car for 2.5 weeks. Which they also couldn’t offer me any type of rental, because it’s against “insurance policies”. They will sell you anything and tell you anything. If you see this place, keep driving. Please.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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Let me start off with I never take the time to do this,...

Let me start off with I never take the time to do this, who has time to give bad reviews? But I feel like people should be warned. This car dealership is a scam, they put a bunch of papers in front of you, and make you sign things. Promising things they know they can’t keep, and telling you you’re SOL if an issue ever pops up. Actually there salesman David, told me to “Go F Myself” when I attempted to talk to him about a warranty I purchased for $2,000 when I bought the car 2 years ago. This warranty covered NOTHING on this past repair. Not one thing. So guess what? ANOTHER $2,000 was put into the car, just to replace the steering lock. Wouldn't ya know it, Steering just doesn’t happen to be covered on this warranty plan. On top of the fix, I had to spend another $800 for a rental car for 2.5 weeks. Which they also couldn’t offer me any type of rental, because it’s against “insurance policies”. They will sell you anything and tell you anything. If you see this place, keep driving. Please.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I called about the car I was interested in before we...

I called about the car I was interested in before we drove 3 hours to see it. I had explained to the salesperson I wanted a car in excellent condition. He assured me it was a fine car. We arrived to find the check engine light on and part of the door frame rusted through. After driving it we discovered the AC didn’t work and the engine smoked. Not a good experience!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a nice little Forester from this place,...

I recently bought a nice little Forester from this place, so glad I found it. Got a great deal and my mechanic gave it a clean bill of health. David O'Brien was a pleasure to deal with from minute one. I couldn't be happier. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.