Reviews
Amazing! Will do business again
We flooded and lost our house and all our vehicles. No one in Houston area could not even get to Holidays price using employee, x-plan or any other incentive for that matter. We prequalified over the phone, flew into Dallas, got a hotel and they picked us up and drove us to the dealership over an hour away. They made the entire experience AMAZING! No haggling or pressure and we ended up saving 23k between the two vehicles we bought and loved every minute of driving them home. If you are on the market for a new car it would be foolish not to at least give Grant a call. It was a red carpet experience!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your thoughts, Robert! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit! Thanks for driving with us!
Ford F-350
Best in the Metroplex. Drive a little further and be treated like you should and still get the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
New Ford Edge
This is my second new car to purchase from Holiday Ford. I did all of my negotiations and working out the details via email and phone. Both times I only showed up to sign papers and pick up my vehicle which took 30 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thank you for your kind words and congrats on your new Edge! We appreciate your recommendation of our dealership! We hope you continue to choose Holiday Ford for all your vehicle needs! Take care!
Holiday Ford,Whitesboro,Tx
From the moment I came in every person I dealt with was kind and courteous , the receptionist, GM, sales rep an finance they all made this purchase a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brenda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks for driving with us!
Service at Holiday Ford Whiteboro, TX
These folks work hard to get you in and back on the road at a great price. Top job!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one! We're glad we could make this worth the trip!
Holiday Ford
Failed to provide the card containing the factory code for the keyless entry system. They also did not inform me that they were not providing that critical information. Without it you are unable to setup the keyless entry to secure the car with that system Provided only one key for the car requiring me to purchase an additional key for security. That cost of $200 was an added expense for the car not included in the purchase price. A piece of what I believe to be medical equipment found in trunk after returning from the dealership. Clearly the car had not been inspected well by the service department. Contact the dealership about the item and never received instruction about what to do with it or any other information.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Holiday Ford Whitesboro TX
Good buying experience which was different from previous truck purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there Donald, thank you so much for your review! We're glad you enjoyed your experience with us, and we hope to see you again soon. Thanks for driving with us!
F250 Oil and Truck Service
Very pleased with Holiday Ford in all aspects. They are very focused on customer service. I?ve been trading and taking my Trucks to them for servicing for years.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit. Thanks for driving with us!
2015 tarus
Tessa Rob and the service department does a great job. Always makes sure my vehicles are taken care of and provides great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Travis, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thanks for driving with us!
Holiday Ford
This is our second time buying a car here and we?d go back again! Great service and a quick, easy experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks for driving with us!