Tryon Auto Mall

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 30, 2019

    Use caution when buying from this dealership. Trusting these guys was a $16,000 mistake for me. Bought a truck and after signing paperwork and paying them... the salesman agreed to put fuel in it. The salesman drove and the truck didn’t even make it to the gas station before it started messing up, and they refused to fix the truck said there’s nothing they can do for me I bought it as-is. I even filed a complaint through the attorney general trying to get the issue fixed. during one conversation one of the salesman even admitted they knew truck had a mechanical issue before they put it for sale on their lot.... I’m sure there are plenty of honest dealerships in NC but this place isn’t one of them

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2018

    I purchased a c250 Mercedes from here with a 3 month unlimited mile warrenty on the day of sale. So to make a long story short I start the process of getting... my car repaired only to find out the warrenty that was represented at time of sale was NOT VAILD. Now my car is sittin at Tyrone Auto Mall without being repaired. Horrible car buyin experience wouldn't recommend anyone to these people.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • January 29, 2015

    I'm the type of buyer that will look online for weeks just to find the right price.. Don't like to be bothered with pushy and sleezy salesmen.. Tryon auto... mall was one of the only dealerships that blew me away with their prices couldn't believe it! I had to see for myself.. Went into the dealership immediately was helped by an employee. They let me take a look at the carfax and it was clean! They sold me the car below kelly blue books price!!! If you hate walking into a dealership and dealing with salesmen trying to put you into debt Tryon auto mall is for you!!! I will defiantly be buying my future cars here. Thank you!!!

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Michael, Thank you for your nice comments. we are always here to give you the best service.

  • 5.0 out of 5
    November 11, 2017

    We bought a Lexus IS 350 here and could not be more pleased. We actually saw it the first day they got the car and it had some interior work to clean... it up. We argeeed to buy it settle on a price and trade in if they got the interior right. We were heading out of town for a few days and were Fraid they might sell it to someone else since we did not finalize paperwork. When we came back car was in condition for purchase. Price was same as we agreed a few days prior and paperwork a breeze. Can not comment on financing as we paid cash. Eric our salesperson was great. Very helpful, followed through on our deal and had car in great shape for us. He took the time to go through all the car features, set up our Bluetooth phone and answered all the questions we had. We would buy there again!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 29, 2017

    I literally walked the entire lot while being stared at by the apparent staff just standing around. I've come with a pre approval and a recommendation,... I'm happy to take my business elsewhere.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 19, 2016

    On two visits to this lot I could not find anyone to help me..a third time I got the cold stare when I asked for a salesman. The lot had a handful of... nice looking cars but most of their inventory appeared to be somewhat run down. With so many other lots In the area with fine high end autos it s easy to move on

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2016

    Hello I have been dealing with Teddy and Tryon Auto Mall for 3 years and I am overly happy with all of my purchases. I have been in 2 MVC and every single... time they have helped me with amazing cars and never let me down!!! Today is my 3rd vehicle purchased from them. I have recommended Tryon Auto Mall to several friend and family and will continue to do business with them. Thank you so much for my purchase today. I absolutely love my car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2016

    Everyone was very helpful and very attentive to my specific needs. Even when I got stuck between two choices, everyone gave me their honest opinions and... their pros and cons to each vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    June 22, 2016

    I have visited several times to view cars I was interested in. At least twice no one ever came out to assist me. Not a pleasant experience. The most recent... I was almost back to my cr before someone came out and then they only came out to drive another car off the lot and never approached me.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Car Enthusiast, Thank You for your review we really appreciate your feedback. We really sorry about what happen that day with our staff. Tryon ...Auto Mall staff will be glad to help you with your purchase. Our dealer has served to Charlotte community for more than 25 years. Thanks again

  • 5.0 out of 5
    June 16, 2016

    All in all everything was pretty good and very easy. There were a lot of repairs needed for my car...but it was not a lemon in any means! These were "repairs... that you would expect from a used car" such as tires, brakes, oil. Expect to add about 1 to 2 grand more to the cost of your car to get the recommended repairs done immediately.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Dear Brandon, Thank you for your review we really appreciate your feedback. Tryon Auto Mall staff are glad that you give us a 5 star review. We rea...lly happy that you had choose us to be your dealer on your new purchase. If you need something please don't hesitate to give us a call and we gladly help you out. Our dealer has served to Charlotte community for more than 25 years. Thanks again Brandon

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