Read reviews that mention:
Arrived near closing because battery died. Ben quickly assessed situation while Pam simultaneously drew up paperwork. Ben and Will worked after hours to... get me back on the road. Exceeded expectations and will continue business with this “Can Do” team.
Everyone is super nice from Curtis to Quinn, Jason and Josh. All are very helpful, knowledgeable and kind. We have recommended Findlay VW to our friends.... They also have a great sense of humor. We definitely are satisfied and would buy for them again.
Staff was very nice especially Jason Quinn and general manager and service department .Would highly recommend them for your next new or used vehicleEasy... to address all my questions and problems
Electrical problem with trunk not opening, it's fixed now Steve is always professional and communicates promptly Repair info. Always had great service... with these folks. Including the Findlay service drivers....
Quality service is combined with great personable service as well. It is easy to schedule an appointment, they are prompt to take your car, and they are... completed with the job when they say they will be. Just great quality all the way around. Thanks Josh
Brought my TDI in for the required service, and was quickly and smoothly scheduled. Got a loaner for the day and the car was completed in just a couple... of hours. Got a free car wash coupon as well.
I was heading on a trip and I was due for some new tires and an oil change. I called Findlay VW thinking I would have to wait until later to get my car... in. Josh in the service department invited me to come in and he would take a look at the car to see the size of my tires because I didn't have a clue. I pulled up a few minutes later and Josh came out and assisted me right away. He didn't have the exact tires I was looking for in stock but he was able to get them delivered to the shop within 20 minutes. I asked if while the tires were in route if I could have my oil changed. He was able to get it all done quickly and I was out of there in a flash. Findlay VW is the only place I'll shop!
They had to order a part for my car but they kept me informed along the way, and their workmanship was great. I also enjoy the personable conversations... I have with Josh. I do business with companies/ people that not only do good work, but the communication process also has to clear and friendly. Bottom line, they do good work, and are friendly people.
From the time I scheduled an appointment for my 30K oil change, and maintenance, I was treated with kindness, respect and courtesy. No pushy antics about... your brakes need to be done, or this needs to be now. I am very pleased with the professionalism of the complete staff
We bought a new 2017 Golf Alltrack in Salt Lake City recently. While on Vacation in St George we noticed a fluid leak. Findaly VW diagnosed our problem... (which was a blown transmission gasket), got the part in overnight, and fixed our car the first thing the next day. Great service.