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Bill Luke Chrysler Jeep Dodge RAM

(1,612 reviews)
Visit Bill Luke Chrysler Jeep Dodge RAM
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday 10:00am–5:00pm 10:00am–5:00pm
New (866) 443-4172 (866) 443-4172
Used (866) 443-4171 (866) 443-4171
Service (866) 443-4175 (866) 443-4175

Reviews

(1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.

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Outstanding customer service

Treated well and not pushed upon arrival. When talking to sales they listened rather then up sell. Finance got us extended coverage that suited our travelling needs. And the the turnover of our clean and full tanked care was excellent. Explaining and re explaining as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Teg devinder

Teg devinder made my choice in purchasing my first Jeep, if it wasn’t for his knowledge and professionalism I would of walked away. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jim Norris Jeep Service Review

I had the opportunity to take my Jeep in for the 5000 mile service. I was early which was not a problem. Cody got me right in and the work was performed in reasonable time while at the same time completed thoroughly. I am very happy and would recommend Bill Luke to my friends and associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bad service advisor

i had very bad experinces with the service advisor Ken Reyes he told me not to come back to this dealership i find out this is very un profissional of him to say that.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Truck Sevice

I am Canada, Niagara area. When I drive to Phoenix I always go to Bill Luke to Service my 2010 Ram Laramie 1500. Damien has always taken care of my vehicle in a professional and respectful manner. Always made my visits enjoyable , even with bad news. Service has always been excellent. I would recommend Bill Luke and Damien to anyone. Best Regards Harry Knutt Fort Erie ,Ontario, Canada L2A 2X8

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service!!! Very Professional!! Thank you Bill Luke

Bill Luke Dodge made my Buying experience very easy! These guys are Professional!! I highly recommend anyone to buy from Bill Luke!! Well worth my time to come out to Arizona to buy my new Durango RT!! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worst customer service I’ve experienced

Let’s start by saying that it’s unbelievable the lack of customer service this dealer has , first they called me Thursday morning saying the truck I like it’s Available so I drove from Maricopa city to I-17 and Camelback for them to say you know what we can’t find the keys of the truck you like ! Long story short I said well call me when you find them 2-3 hours later the sales man calls me back and says the truck is sold that’s why we couldn’t find the keys ...next day internet sales manager calls me and says what happened Javier you didn’t like the truck? So I explained what happened and she says oh! I don’t know what was he looking for because that truck still available so At this pint I’m like ok Mistakes happen ...she sends the credit application so I can get approve and buy the truck today is Saturday 6:50 pm and still haven’t heard from them so If they are too busy to at least retur my called I don’t think they deserve my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Customer Service!!!

Took my girl in for her first oil change and tire rotation.... They told me to see Ann she was amazing!!!! I am so relieved to know I have someone who is there to help me schedule all my maintenance appointments and has a wonderful personality and can answer all my questions!!! I totally love Bill Luke everyone there is amazing.... If your thinking of getting a new or preowned vehicle you won't go wrong there I just wish I had gone there sooner... Thank you Bill Luke for amazing customer service!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bad situation, Great experience

cam in for wha ti though was warranty work , turned out to be something was put in my DEF tank , Donna kept me informed and worked with me to get resolved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ford focus

My visit was wonderful.. Shaw the car I wanted online.. and when I got there I test drive a few vehicles .. and asked about the one I really wanted in the first place.. and yup came home with it.. than you so much for the wonderful offer ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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