Reviews
Routine maintenance oil/filter change and checking a
Routine maintenance oil/filter change and checking a recall for third row seat belt bolt. Quick and reliable as always. Well done to the mechanics and service rep Austin Bacon!
Routine maintenance oil/filter change and checking a
Routine maintenance oil/filter change and checking a recall for third row seat belt bolt. Quick and reliable as always. Well done to the mechanics and service rep Austin Bacon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the awesome review! We're thrilled to hear that your routine maintenance went smoothly and that Austin and our team provided reliable service. Your satisfaction means a lot to us! Looking forward to seeing you again for your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com
After weeks of calling pretty much every Toyota
After weeks of calling pretty much every Toyota dealership and none of them being able to deliver, we were frustrated. Earnhardt Toyota was our last shot. I put in an inquiry online at 8 AM, and by 8:30, the sales rep called me. Manny really came through — super patient and helpful. He found a car that got delivered to the dealership that same day and made sure everything was ready for us to pick it up. He made sure the paperwork was ready for our arrival , had the car pulled up, and got it prepped for us. Unfortunately, we didn’t get to meet him in person to thank him since he was off at 3, but he made sure one of his coworkers helped us out. The whole process only took about 1.5 hours, and we drove home in our new ride. Huge thanks to Manny and Curtis (finance) for being patient and making this such a great experience! I really hope Manny gets credit for this sale — he definitely earned it!
After weeks of calling pretty much every Toyota
After weeks of calling pretty much every Toyota dealership and none of them being able to deliver, we were frustrated. Earnhardt Toyota was our last shot. I put in an inquiry online at 8 AM, and by 8:30, the sales rep called me. Manny really came through — super patient and helpful. He found a car that got delivered to the dealership that same day and made sure everything was ready for us to pick it up. He made sure the paperwork was ready for our arrival , had the car pulled up, and got it prepped for us. Unfortunately, we didn’t get to meet him in person to thank him since he was off at 3, but he made sure one of his coworkers helped us out. The whole process only took about 1.5 hours, and we drove home in our new ride. Huge thanks to Manny and Curtis (finance) for being patient and making this such a great experience! I really hope Manny gets credit for this sale — he definitely earned it!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your wonderful experience, Destiny! We're thrilled to hear that Manny and Curtis made your car-buying journey smooth and enjoyable. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Manny. Enjoy your new ride! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
No-nonsense presentation from Richard Wright and entire
No-nonsense presentation from Richard Wright and entire sales team. They found the right model for our needs.
No-nonsense presentation from Richard Wright and entire
No-nonsense presentation from Richard Wright and entire sales team. They found the right model for our needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Al! We're thrilled to hear that Richard and the team delivered exactly what you needed. Your satisfaction is our priority, and we appreciate your positive feedback! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Purchased new Crown Signia through the Costco program.
Purchased new Crown Signia through the Costco program. Excellent service Needed to order car and was kept informed throughout the process.
Purchased new Crown Signia through the Costco program.
Purchased new Crown Signia through the Costco program. Excellent service Needed to order car and was kept informed throughout the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the fantastic review! We're thrilled to hear that you had an excellent experience with your Crown Signia purchase and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
I had a walk in oil change done at Earnhardt Toyota in
I had a walk in oil change done at Earnhardt Toyota in Mesa. Service advisor was friendly , knowledgeable and the service department was also very quick, earlier than promised. We have all of Prius service work done here, we’ve had no problems.
I had a walk in oil change done at Earnhardt Toyota in
I had a walk in oil change done at Earnhardt Toyota in Mesa. Service advisor was friendly , knowledgeable and the service department was also very quick, earlier than promised. We have all of Prius service work done here, we’ve had no problems.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George, We're happy to have helped and we appreciate you choosing us here for all of your vehicle needs. We hope your Prius is treating you well and we can't wait to continue to work together for years to come. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com
Devin did a great job!
Devin did a great job! The car is out of warranty & I felt the brakes pulling. They checked things out, rotated the tires, did recall work, & gave me a ride home. The brakes seem to be working better, and the charge was minimal.
Devin did a great job!
Devin did a great job! The car is out of warranty & I felt the brakes pulling. They checked things out, rotated the tires, did recall work, & gave me a ride home. The brakes seem to be working better, and the charge was minimal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the fantastic feedback! We're thrilled to hear that Devin took great care of your vehicle and that you're satisfied with the service. Your comfort and safety are our top priorities. Looking forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com
Bought new vehicle loved the purchase with zero Down give
Bought new vehicle loved the purchase with zero Down give it 5stars ! Good communication wish I got more on my trade it but purchase was awesome and fast timely manner !
Bought new vehicle loved the purchase with zero Down give
Bought new vehicle loved the purchase with zero Down give it 5stars ! Good communication wish I got more on my trade it but purchase was awesome and fast timely manner !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt, thanks for the fantastic review! We're thrilled to hear you loved your new vehicle and had a smooth purchase experience. We appreciate your feedback on the trade-in and will keep it in mind for future improvements. Enjoy your ride! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
I called to finance a truck only because of what the ad
I called to finance a truck only because of what the ad said on the internet and by the time I was done talking with them , I was so insulted by what they told , they wanted five thousand dollars down on a 2006 at ten thousand dollars . Unbelievable .
I called to finance a truck only because of what the ad
I called to finance a truck only because of what the ad said on the internet and by the time I was done talking with them , I was so insulted by what they told , they wanted five thousand dollars down on a 2006 at ten thousand dollars . Unbelievable .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Timothy, We appreciate you bringing this to our attention and would like to learn more about what's transpired. I've made multiple attempts to reach you. When you have an opportunity to speak, please contact me directly. I hope to hear from you. Regards, Joe Masiello Assistant General Manager joe.masiello@earnhardt.com 480-807-9700
MarcAnthony helped us to find a great used car for our
MarcAnthony helped us to find a great used car for our daughter. He took all of our information and was in contact with us over the last few weeks with potential cars. Finally today he showed us the perfect car and helped us through the entire buying process. We really appreciate all of his hard work and expertise.
MarcAnthony helped us to find a great used car for our
MarcAnthony helped us to find a great used car for our daughter. He took all of our information and was in contact with us over the last few weeks with potential cars. Finally today he showed us the perfect car and helped us through the entire buying process. We really appreciate all of his hard work and expertise.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi KCooper! We're thrilled to hear about your positive experience with Marc Anthony. Our team takes pride in providing top-notch service to our customers. It's great to know that he was able to assist you in finding the perfect car for your daughter. Thank you for choosing us! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Took a little too long for an oil change service.
Took a little too long for an oil change service. Kyle the gentleman that took care of us was very polite and professional and explained why it took so long or my rating would have been lower.
Took a little too long for an oil change service.
Took a little too long for an oil change service. Kyle the gentleman that took care of us was very polite and professional and explained why it took so long or my rating would have been lower.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, We appreciate your patience and we're happy to see Kyle was able to help explain why your oil change took longer than expected. Thank you for both your business and your feedback. We hope your vehicle's treating you well and we look forward to completing services in a more timely manner at your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com