Reviews
Autumn was great and so helpful in finding me the exact
Autumn was great and so helpful in finding me the exact vehicle I could afford and went the extra mile to make sure it was perfect. I recommend her to all my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're glad to hear that Autumn provided you with exceptional service in finding the perfect vehicle that suits your needs. Your recommendation means a lot to us at Commerce Chevrolet. We look forward to welcoming you and your friends and family back in the future! Sincerely, The Commerce Chevrolet Team, (903)-886-2188
This Dealership has Committed Auto Fraud with odometer
This Dealership has Committed Auto Fraud with odometer rollbacks, not disclosing prior damage salvage title, Lying about miles and the sales rep on contracts, title washing. Please beware. They think they will get away with it, bet they didn't think I would find out. I found the proof and there is no denying it. I will be making a call to GMC corporate on Monday. The FTC, The Attorney General, and so on. Everything I am saying I can prove. I will bring this whole scheme down. Watch me. Already spoke to the police.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our team has acknowledged this review.
Came in with the Wheel of Fortune event.
Came in with the Wheel of Fortune event. Unfortunately I didn’t win this time but my insurance agent won 25k here a couple years back. I read the fine print and went in knowing it was a long shot but hey, I usually have to buy a lotto ticket for a chance to win 25k or 5k but they sent this one to me free of charge!! I needed a new truck so while I was there I was able to accomplish that easy. Got a great new truck with low miles and they gave me top dollar for my trade. Definitely going back for my wife’s next ride. Great guys out there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miguel, thank you for the fantastic review! We're thrilled you got to join us for the Wheel of Fortune event, even if luck wasn't on your side this time. We're glad you found a great new truck with low miles and received top dollar for your trade at Commerce Chevrolet. We appreciate your support and look forward to helping you and your wife with her next ride! Safe driving! Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Bought my first car here!
Bought my first car here! These guys are great and knowledgeable and the friendliest you’ll find. Only place I’ll do business!! They gave me top dollar for my trade, which was an older car. My grandmother had given me and got me a great deal on a brand new tracks extremely low payments and helped me understand the entire process couldn’t ask for a better crew I’ll be recommending all my family and friends!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience with us, KeriAnn! We're thrilled to hear that you enjoyed working with our team at Commerce Chevrolet and that you’re happy with your new Trax. It's wonderful to know we were able to provide you with a great deal and help you through the entire process. We truly appreciate your recommendations to family and friends, and we look forward to assisting you again in the future! Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Nahhhhh.
Nahhhhh. How about the Wheels of Fortune scam mailers going out right now? Got one from this location. You do the "Match & Win" and essentially win, right? Negative. You call the actual location online for this dealership and the operator transfers you to an extension that goes to VM. If you call the number on the mailout, you get a call center. We spoke to one named Mike and another right after that named Osmin(who sounded exactly like Mike, which I pointed out and he sounded shocked to be called out.) Initially they tell you that you've won and want to get your name, number and set up a time for you to come in. I ask lots of questions when it comes to "too good to be true" scenarios. They literally tell you that you've won and to come in for your cash. I finished that call with Mike and decided to call back with questions. That's when I got Osmin, who sounded exactly like Mike from my first call. I asked point blank if we were to go up there would we walk away with what it say we've won on the mail out. I was told yes. Until I asked if they were gonna make us spin a wheel to find out we actually didn't win said prize on mail out. He then stuttered, got real fidgety over the phone and said..."ohhhhh, yeah....you have to spin it to see if you won for real". None of it is printed on the mail out, so it's a full blown scam just to get people in there to listen to a sales pitch for cars no one can afford right now. I told him that none of what he was telling me is anywhere on the mail out and asked him why he was being deceiving. I think about people who will get these, think they've won, spend money on gas driving there to be deceived. Not cool. Especially all for foot traffic in your showroom. In the end, I asked to speak with a manager by the name of Ray. Been waiting for a while now. *Update* I called back to speak with Manager Ray from the mail out, and was placed on hold only to have the call disconnected and they will now not answer any call. I will be contacting an attorney and the BBB about this dealership and their bad scamming business ethics. But steer clear if any dealership wanting to scam you just to get you there. That tells you everything you need to know about them right from the start!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Garrett was super helpful and made the sales process very
Garrett was super helpful and made the sales process very easy not to mention I love my new jeep!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review Commerce Chevrolet, Dylan. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Still waiting
My experience split into two parts Before I pay them was super helpful to get me a loaner truck and start working on my truck go above and beyond 2nd part after I pay 1650.00 Monday after thanksgiving I returned 5 minutes after picking up my truck because was having the same issue and now im getting the run around to get it fixed waiting on a vehicle I can borrow for them to fix my truck Today is December 28 still waiting on
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us, Kathryn. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Recommending Randy and Commerce Chevy
Found the truck I was looking for online. Drove to the dealership and Randy Abney came out and answered all my questions and let me look before engaging too much. Decided I wanted the vehicle, and we worked swiftly and efficiently with no hassle to get the deal done! Thanks, Commerce Chevrolet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new truck. Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Need a lemon? They got you covered!
Sold me a lemon. Required a new transmission, and engine in less than 1000 miles. Had substantial suspension problems, their shop only fixed on one side. They knew they were selling it like that. Read Facebook reviews of this company by locals. This is typical for them.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sam, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Commerce Chevrolet Team, (903)-886-2188
Asked about a car and no effort was put forward to tell
Asked about a car and no effort was put forward to tell me more about it.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car