Reviews
Mr Burns the used car manager and Vanessa Morales
Mr Burns the used car manager and Vanessa Morales (product Spec.) were excellant to work with friendly, helpful and honest. Manessa went above and beyond to find us the right car. Mr Burns made our trade easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You
Best dealership I have ever dealt with.
Best dealership I have ever dealt with. The sales persons know their vehicles and are forthright about options etc. The service department is honest and have provided excellent and timely service every appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re honored to hear this has been your best dealership experience. Our sales and service teams take pride in being knowledgeable, honest, and timely, and it means so much to know that it shows. We truly appreciate your trust and look forward to serving you again!
Mayra is a pleasure to work with.
Mayra is a pleasure to work with. I just bought my second vehicle from her this year. She is very helpful and made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and loyalty! We’re thrilled to hear that Mayra made your second vehicle purchase smooth and enjoyable. We’ll be sure to pass along your kind words—she truly appreciates hearing this!
Today, I we showed up at 8 o'clock am for our 5000 mile
Today, I we showed up at 8 o'clock am for our 5000 mile oil change. Do to a shortage of skilled technicians it took 2 and half hours for an oil change. Lately we have noticed a change at Sierra Toyota. It is not as friendly as it once was. Over the last 4 years we have bought 2 new vehicles and traded in 3 vehicles. Unfortunately we will not return to Sierra Toyota again. It is to bad as we have developed good relationships with the sales crew, Linn Burns and Ry'n, with sales and Jared in the service dept. have always gone the extra mile for us. It used to take 30 minutes for a scheduled oil change at which time we would walk the lot and look at the cars for sale. Someone would always come to greet us. That's how we bought our first 4 runner TRD Premium. After driving the 4 runner for a couple of years we traded it in for a 23 Tacoma TRD Premium. I did read awhile ago Sierra Toyota has changed ownership, and not for the best.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and understand your frustration with the longer wait and changes in service. We deeply value your loyalty over the past years and the relationships you’ve built with our team. Your comments are important to us, and we will share them with our management team to see how we can improve and get back to the level of service you’ve come to expect. We hope to have the opportunity to make things right in the future.
Sierra Toyota is always clean and professional looking.
Sierra Toyota is always clean and professional looking. You can't get through the door without someone greeting you and offering assistance. The sales people are professional, friendly, patient, and best of all NOT PUSHY! If you have a question, they will either answer it immediately or find the answer if they don't know it! I traded my 2022 Tacoma for a 2025 Tundra TRD Crew-Max. Mayra (sales) and Julie (finance) worked to get me the best deal possible. They even applied my military and disability discounts on top of the rest of my discounts. I wanted running boards because the truck has a factory lift, Mayra, Jared, and Julie made it happen. Tags,tax, and title was taken care of on the spot. The only thing I had to do myself was cancel the registration for the vehicle that I traded in at the Motor Vehicle Department. This is the third vehicle I have purchased at Sierra Toyota since 2009, and the service just keeps getting better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible feedback and for being a loyal part of the Sierra Toyota family since 2009! We’re honored to have earned your trust over the years, and it’s wonderful to hear that your experience with Mayra, Julie, and Jared exceeded expectations once again. We take great pride in providing a professional, welcoming environment, and we’re so glad our team was able to help you get the perfect Tundra TRD Crew-Max—running boards and all! It’s also important to us to honor and support our military community, and we’re glad we could help apply every benefit you were entitled to. Thank you again for your service and for continuing to choose Sierra Toyota. We’re always here for you when you need us!
Sierra Toyota is always clean and professional looking.
Sierra Toyota is always clean and professional looking. You can't get through the door without someone greeting you and offering assistance. The sales people are professional, friendly, patient, and best of all NOT PUSHY! If you have a question, they will either answer it immediately or find the answer if they don't know it! I traded my 2022 Tacoma for a 2025 Tundra TRD Crew-Max. Mayra (sales) and Julie (finance) worked to get me the best deal possible. They even applied my military and disability discounts on top of the rest of my discounts. I wanted running boards because the truck has a factory lift, Mayra, Jared, and Julie made it happen. Tags,tax, and title was taken care of on the spot. The only thing I had to do myself was cancel the registration for the vehicle that I traded in at the Motor Vehicle Department. This is the third vehicle I have purchased at Sierra Toyota since 2009, and the service just keeps getting better. Edit: If you are military or prior military and can prove it, Sierra Toyota gives a discount for that. If you are 100% disabled (VA), they will make sure you get the tax break on tags that Arizona offers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible feedback and for being a loyal part of the Sierra Toyota family since 2009! We’re honored to have earned your trust over the years, and it’s wonderful to hear that your experience with Mayra, Julie, and Jared exceeded expectations once again. We take great pride in providing a professional, welcoming environment, and we’re so glad our team was able to help you get the perfect Tundra TRD Crew-Max—running boards and all! It’s also important to us to honor and support our military community, and we’re glad we could help apply every benefit you were entitled to. Thank you again for your service and for continuing to choose Sierra Toyota. We’re always here for you when you need us!
Mayra Lopez was very accommodating with my busy schedule.
Mayra Lopez was very accommodating with my busy schedule. She was very professional and knowledgeable and even offered me a few different models to look at and test drive before I purchased. This is my second vehicle purchased from her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Mayra was able to make your car-buying experience smooth and enjoyable. Your loyalty means the world to us, and we’re so glad to have you as part of the Sierra Toyota family. Enjoy your new vehicle!
I have been a customer with Sierra Toyota for over 20
I have been a customer with Sierra Toyota for over 20 years and have never been anything but extremely satisfied with both the sales staff and the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your incredible loyalty over the past 20 years! We're thrilled to hear that you've always had a great experience with both our sales staff and service department. Your continued trust and satisfaction mean the world to us. We look forward to many more years of serving you!
This is the fourth Toyota my family has bought from
This is the fourth Toyota my family has bought from Sierra Toyota and the second one purchased through Jeff. Best dealership in town and everyone there is top notch. No stress purchase process and they don’t load cars with dealer installed extras, nor do they pressure you into purchasing extra services or products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent hassle free purchase of my car.
Excellent hassle free purchase of my car. Jeff and Ross were exceptionally helpful and professional. This is our 4th purchase of a vehicle from Sierra Toyota and we have been extremely satisfied with all our purchases. Thank you all so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for sharing your experience! We're thrilled to hear that Jeff and Ross provided you with an excellent, hassle-free purchase. It means so much to us that this is your 4th vehicle from Sierra Toyota. Your satisfaction and trust are truly appreciated. Enjoy your new car, and thank you for being such a valued customer!