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Crews Subaru

(1,268 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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See all 25 vehicles from this dealership.

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Reviews

(1,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crews Subaru from DealerRater.

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By far my best experience with an auto dealership.

By far my best experience with an auto dealership. From sales to service to administrative staff, everyone is cordial, pleasant and welcoming. I highly recommend them and look forward to a continued relationship for the service & maintenance of my 2024 Outback.

By far my best experience with an auto dealership.

By far my best experience with an auto dealership. From sales to service to administrative staff, everyone is cordial, pleasant and welcoming. I highly recommend them and look forward to a continued relationship for the service & maintenance of my 2024 Outback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The sales agent was terrific to work with.

The sales agent was terrific to work with. He was helpful and showing me the two cars I was interested in, he got what I wanted for my trade-in, and we close the deal within a couple hundred dollars of where I wanted to be. there was a small ding in the windshield and he made sure that was fixed And he managed to get me a cargo cover, which was missing from the car I purchased. He really went above and beyond. The gentleman in finance was also terrific. He gave me a great rate, explained everything well, and got me up and out the door without any kind of haggling. It was an excellent experience and the second time I bought a car from the dealership.

The sales agent was terrific to work with.

The sales agent was terrific to work with. He was helpful and showing me the two cars I was interested in, he got what I wanted for my trade-in, and we close the deal within a couple hundred dollars of where I wanted to be. there was a small ding in the windshield and he made sure that was fixed And he managed to get me a cargo cover, which was missing from the car I purchased. He really went above and beyond. The gentleman in finance was also terrific. He gave me a great rate, explained everything well, and got me up and out the door without any kind of haggling. It was an excellent experience and the second time I bought a car from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Crews Subaru is professional and experienced , always

Crews Subaru is professional and experienced , always qualified. In Charleston Crews is knowledgeable and will answer any questions

Crews Subaru is professional and experienced , always

Crews Subaru is professional and experienced , always qualified. In Charleston Crews is knowledgeable and will answer any questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone is cheerful and helpful.

Everyone is cheerful and helpful. I never have to worry about the service I will get.

Everyone is cheerful and helpful.

Everyone is cheerful and helpful. I never have to worry about the service I will get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1st time using this dealership (recently moved to

1st time using this dealership (recently moved to Huntsville. Everyone was very nice from person making the appointment to the technicians etc.

1st time using this dealership (recently moved to

1st time using this dealership (recently moved to Huntsville. Everyone was very nice from person making the appointment to the technicians etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The people you deal with make you feel like they value

The people you deal with make you feel like they value your business from start to finish. A very positive e experience with no high pressure sales. They spend as much time as you need, answering any and all questions

The people you deal with make you feel like they value

The people you deal with make you feel like they value your business from start to finish. A very positive e experience with no high pressure sales. They spend as much time as you need, answering any and all questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I brought my car in for service.

I brought my car in for service. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way.

I brought my car in for service.

I brought my car in for service. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Waited 3.

Waited 3.5 hours for a change of a broken tire to a new one.

Waited 3.

Waited 3.5 hours for a change of a broken tire to a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Every person who I came in contact with at Crews was

Every person who I came in contact with at Crews was friendly, knowledgeable and helpful. My overall experience was exceptional.

Every person who I came in contact with at Crews was

Every person who I came in contact with at Crews was friendly, knowledgeable and helpful. My overall experience was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My product specialist Dan Holuba was Friendly and

My product specialist Dan Holuba was Friendly and knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful.

My product specialist Dan Holuba was Friendly and

My product specialist Dan Holuba was Friendly and knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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