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Anderson Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)
Visit Anderson Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:30pm
Tuesday 8:00am–7:00pm 7:30am–6:30pm
Wednesday 8:00am–7:00pm 7:30am–6:30pm
Thursday 8:00am–7:00pm 7:00am–6:30pm
Friday 8:00am–7:00pm 7:30am–6:30pm
Saturday 8:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 863-9070 (888) 863-9070
Used (888) 829-7351 (888) 829-7351
Service (928) 764-0070 (928) 764-0070

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Anderson Toyota from DealerRater.

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Scam, and very rude service, the attitude invites

Scam, and very rude service, the attitude invites altercation, they don't perform repairs on invoices and will recommend to drive your car untill something fails, snobby employees with little knowledge of the cars they sell and work on, they allowed me to watch my car being worked on in the past but won't allow me now, won't even let you talk to the tech while they are incapable of answering any questions besides how much it's going to cost, the oil changes they've performed were never done and we're just added an extra quart of oil so instead of 4.8 they leave it with 5.8 quarts and say they changed it, they're out to take advantage and they saw it was my first time buying, tell you what I'll never buy from a dealer again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were visiting from out-of-state and needed an oil

We were visiting from out-of-state and needed an oil change. The Service Department was great, but the one who really shined was Lanelle Lodge, a product specialist. Thanks to her excellent service, we know which Toyota will be our next Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kudos to Mike Busby in Service for going above and beyond

Kudos to Mike Busby in Service for going above and beyond in helping me with my 2016 Scion iA. Thanks for your prompt help, Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once AGAIN….

Once AGAIN…. THE BEST customer service from Jay he is the key man that we are coming back here from Flagstaff! He is kind, honest, and will do everything FOR you and your family! Also, Josh and Jericho are awesome 🌟 🌟🌟🌟🌟Five stars to the entire crew including the finance lady ❤️We will always come back to you guys and continue coming back from Flagstaff even for the oil change ❤️❤️ I love my RAV4 . You always make it doable for me to get into a reliable and amazing car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pre-purchase was excellent with this dealership.

Pre-purchase was excellent with this dealership. David Farmer was really good to work with. The service department put a lot of questions in my mind. I have never revisited the dealership since my run in with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I own a 2009 scion tc with a 5-speed manual transmission.

I own a 2009 scion tc with a 5-speed manual transmission. I gave their driver my car to take it to their shop. I ended up getting my car back and my transmission is smoke the clutch not wanting to grab, and it was not at all like that when I pass them the keys. Next time the need to send out drivers that are more experienced in driving standard transmissions. I'm now hoping that there would be Reimbursement for the damages they have caused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

this is just not right. I should not get my car back in worse shape than when I had it brough in.

Anderson scammed us when they where in Kingman

purchased a new tundra 1794 2018 years ago and was treated like a step child Anderson scammed us when they where in Kingman nothing have changed, Buy only from Findlay in Vegas

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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I've had three oil changes and purchased tires at

I've had three oil changes and purchased tires at Anderson Toyota in Lake Havasu City AZ. My last oil change too 2 hours. Not sure I will be back. No communication during this time. No explanation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Big Rip OFF is Sad

Same experience from one the reviews offered 32 for my trade yet kbb values it a 42500 they acted like I was being treated right they are big rip OFF they will try and rip you off ... run as fast as you can from this place I’m have been Toyota customer for Over 35 years and this the far worse Dealler I has deal with it Dennis Ipina

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The staff was very helpful & courteous especially Jay

The staff was very helpful & courteous especially Jay Johnson. Between Keith, Jay & Enrique they were always on top of everything. They were polite and made sure that you were their main concern. They answered all of your questions. If I could I would give Anderson Toyota, Lake Havasu, AZ a 10 star rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.