Reviews
University Volkswagen has always kept our vehicles running at their best. Great service and pride in what they do for their customers vehichles.
University Volkswagen has always kept our vehicles running at their best. Great service and pride in what they do for their customers vehichles.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great, clear communication throughout the service. I appreciate the video of the inspection. I will be back.
Great, clear communication throughout the service. I appreciate the video of the inspection. I will be back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Some people very helpful. Wish people who actually work on your van would come out and talk to you
Some people very helpful. Wish people who actually work on your van would come out and talk to you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Was greeted promptly and advisor was helpful and informative. I will return to this service department in the future.
Was greeted promptly and advisor was helpful and informative. I will return to this service department in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great as usual… However, when I walked into the dealership I asked a salesman for a test drive in an ID BUZZ while I was waiting for my Tiguan. Never saw him again! I’ve purchased 2 new cars from you and was hoping for much better attention! I resolved this by going to Fiesta VW for information and a test drive! They took great care of me!
Service was great as usual… However, when I walked into the dealership I asked a salesman for a test drive in an ID BUZZ while I was waiting for my Tiguan. Never saw him again! I’ve purchased 2 new cars from you and was hoping for much better attention! I resolved this by going to Fiesta VW for information and a test drive! They took great care of me!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service technician was very knowledgeable and courteous. He made our time there well with it.
Our service technician was very knowledgeable and courteous. He made our time there well with it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduling was easy. I was seen immediately after bringing my car in. Courteous greeting and check of the car. I was only a short time in the waiting area. In, out and on my way.
Scheduling was easy. I was seen immediately after bringing my car in. Courteous greeting and check of the car. I was only a short time in the waiting area. In, out and on my way.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Sergio to get a new car. I had just had a very tough experience with a small locally owned dealership and had always been against "mainstream" dealerships. Sergio turned this experience around for me and now, I'll only do business with big dealerships. He made the sale seamless and I walked away with a great car. He wasn't pushy and didn't try to upsell me on something out of my budget. He was phenomenal.
I worked with Sergio to get a new car. I had just had a very tough experience with a small locally owned dealership and had always been against "mainstream" dealerships. Sergio turned this experience around for me and now, I'll only do business with big dealerships. He made the sale seamless and I walked away with a great car. He wasn't pushy and didn't try to upsell me on something out of my budget. He was phenomenal.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I purchase my 2026 Golf R from University Volkswagen. Scheduling my oil change was easy. Service was fast and efficient. Work was completed ahead of the scheduled time which is great as I was waiting on the car. Dealership waiting areas were clean and comfortable. The in process video of the work on my car was especially informative. My service advisor, Walter Hubbard was communicative and efficient throughout the whole process. I intend to have my vehicle serviced at University Volkswagen regularly.
I purchase my 2026 Golf R from University Volkswagen. Scheduling my oil change was easy. Service was fast and efficient. Work was completed ahead of the scheduled time which is great as I was waiting on the car. Dealership waiting areas were clean and comfortable. The in process video of the work on my car was especially informative. My service advisor, Walter Hubbard was communicative and efficient throughout the whole process. I intend to have my vehicle serviced at University Volkswagen regularly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department was efficient, provided clear communication, and provided friendly and professional customer service. I was highly satisfied with the service I received.
Service department was efficient, provided clear communication, and provided friendly and professional customer service. I was highly satisfied with the service I received.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair