Reviews
Oil change
The service department always advises me on what my vehicle needs. They recommend with pressuring. I feel very confident that the work was done correctly. They have an excellent waiting area that is comfortable and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager
Great experience
I never thought buying a car would be such a great experience. I will definitely recommend Larry H. Miller Toyota to everyone one I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Hud Romero, Store Manager
Owner
Great and professional service. Very good job - in and out very quickly. I had a very hard time determining which Larry H Miller dealership was which and where I was supposed to take my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating. We hope you have a great day! - Hud Romero, Store Manager
Very Accommodating Staff
Got to my appointment early and they fit me right in. Very friendly and efficient workers. Great lounge area to wait in. I drive out of my way to go to this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager
Fixed problems caused by another mechanic.
I was concerned about how my 1999 Land Cruiser was responding when backing out so we took it here. It was insane how the other mechanic I took it to years before actually caused damage by switching the anti freeze. Parts were ordered and repairs made in just a few days, even loaned a vehicle at no cost. John is top notch, really informed us on what happened, took great care of my Land Cruiser. We will be coming back here for all 3 of our cars from here on out. It's about time we found mechanics we can count on after 30 years of lousy ones.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager
Shock/strut replacement
Rich was great. He was very responsive and even gave us a discount due to the overall cost of the repairs. Repair seems to be excellent. No apparent rework issues. Thank you for the great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager
Regular Maintainence
The experience was awesome . The sales person greeted us personally and worked through the whole process and it all went smooth.also got good interest rates when I finance form Toyota
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager
Have loved my experience with Larry H. Miller
Everything has been excellent with my car and I believe that the dealership did everything they could to get me a decent deal on my dream car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager
Rear Brakes
After checking with other local shops I found the dealer quote was the same or less that others, and I knew they would use genuine Toyota parts. They were also able to fit me in the same day. My service rep (Jonathan) was very helpful and communicated with me throughout the process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Hud Romero, Store Manager
Worst Toyota Dealership!
We own two Toyotas (and have owned a total of 5 Toyotas between my wife and I over the years) and this dealership’s service department is so bad it has reconsidering our loyalty to Toyota. The service is shoddy and they do little to provide basic customer service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there! I would appreciate the opportunity to speak to you about your experience. Please give me a call at your convenience so we can discuss this issue further! - Brittany Sweeney, Customer Retention Manager, (505) 998-0177