Mercedes-Benz of Silver Spring

Tom Rodkey and his team did an awesome job. I had a flAt tire. They provided excellent fast service and same day tire change. Would definitely come back and recommend to my friends.

Mr Lester was very professional and great . No time wasted . He also educated me about my new car . He explained every thing l need to know about my car.

Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McDonald and Terry Nichols were truly exceptional!

Tom Rodkey, as well as, Chris Costlow, have been extremely helpful during this traumatic and stressful event. Their dedication to providing exemplary customer service is evident in all actions.

I am a repeat customer. Lovence's customer service is unmatched. He strives to pair the right car for the customer. Lovence goes above and beyond to make the experience stress free and easy. What is most unique about Lovence's approach to the sales process is that he treats you as a personal friend and cultivates a relationship with you. Communication with Lovence doesn't end at the close of the deal. He is always available for you and no question or issue is too minor for him. He wants to hear from you and help you get to know your vehicle. I wouldn't buy a Mercedes from anyone else!

Mr. Mohammad was great he did his best to get me and my family the best deal possible. He was not pushy at all just very helpful and wanted me to be happy with my purchase. Mrs. Dorit (finance manager) was awesome as well. When I got back to the finance room she got me an even better monthly payment than I originally thought! I love my new Cadillac SRX. Definitely would recommend this dealer to anyone in the market to buy a car.

AJ Faruqui was phenomenal! He is extraordinarily engaged and attentive. Everyone from sales to finance really go the extra mile to make it happen. I did not make a purchase at this time but had to recognize the supreme customer service. I highly recommend both AJ and the team at Mercedes Benz Silver Spring.

Mike Dowling is absolutely stellar! He demonstrates exceptional professionalism and takes a genuine interest in my service needs. I have a demanding schedule so I greatly appreciate his efficiency during my appointments.

Trusted and honest service advisor!! My family and I have been seeing Elio for over 6yrs and he has never let us down! He has always fixed any issue we had and did it with a smile! That’s why I drive over an hour to get my car serviced with Elio!! Thank you Elio for your great customer service!!

Everyone I met at the dealership was friendly and professional. Lester Stanford provided me with the information I needed to make the final decision. He was courteous, professional, and demonstrated a caring attitude. He made sure I was completely satisfied.