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BMW of Cape Cod

(1,443 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (508) 419-7099 (508) 419-7099
Used (508) 419-7186 (508) 419-7186
Service (508) 419-7200 (508) 419-7200

Reviews

(1,443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Cape Cod from DealerRater.

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Service was prompt and everyone was very professional.

Service was prompt and everyone was very professional. I moved to the Cape last April and happy to have a new service provider.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

This is the 3rd car I have bought from Tim and 5th car

This is the 3rd car I have bought from Tim and 5th car from Premier! He is very professional every purchase I have made has been handled with care you can just tell he’s well organized. I won’t ever buy from any other dealer group. Premier just does it better !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to BMW of Cape Cod, A Premier Company. I'm glad to hear that Tim was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you to enjoy your new vehicle! Alex Robbins - Sales Manager arobbins@drivepremier.com

Have just completed service at BMW of Cape Cod due to

Have just completed service at BMW of Cape Cod due to recall issue.Tony taken care of quickly and professionally.They provide good service and work to take care of their costumers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Jay. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

The team at Cape Code BMW made buying the car seamless.

The team at Cape Code BMW made buying the car seamless. Everyone was knowledgeable and courteous They were well organized. I was in and out in under 3 hours having test drive 3 vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

Everyone I dealt with was friendly.

Everyone I dealt with was friendly. Liked the video of the mechanics overall inspection of the car. Work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

Maeve was very nice and made the experience easy.

Maeve was very nice and made the experience easy. The waiting area was clean and comfortable. I was able to get some work done while I waited. The service was quick and received a video of the entire inspection. Good Job Thank all You Scott

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Maeve here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

I was beyond pleased when the people at Premier took it

I was beyond pleased when the people at Premier took it upon themselves to work with BWM to cover unforeseen repairs needed after the warranty had ended. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

Spent $488 on an oil change and break fluid change and

Spent $488 on an oil change and break fluid change and dealer didn’t clean the car. Said we would get a coupon for an auto was nearby but it wasn’t received. Don’t live nearby so also a bit inconvenient.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Jeanne. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Myles Leavitt - Service Manager mleavitt@drivepremier.com

Friendly advisors got my car in and out in a timely

Friendly advisors got my car in and out in a timely manner great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

Great service great people easy to do business with.

Great service great people easy to do business with. Very punctual professional and always prompt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Brian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com