Reviews
He’s been very kind and helpful.
He’s been very kind and helpful. He even happily replaced the battery in my key fob. Thank you Jesse! You’re the man!
He’s been very kind and helpful.
He’s been very kind and helpful. He even happily replaced the battery in my key fob. Thank you Jesse! You’re the man!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob, Luiz, Damir, and Noah were all a pleasure to work
Jacob, Luiz, Damir, and Noah were all a pleasure to work with. I was an out of State buyer. They went to the length of even picking me up at the train station when I came into town to buy the car. They handled all the paperwork for me as well, so no trips to the DMV once I returned home. Most importantly, they are not pushy sales people. Unlike many car dealerships and salespeople who only care about trying to get you in the door so they can then give you the "hard sell", they answered all of my questions and let me lead the process at a pace I was comfortable with. The car was impeccably detailed when I ahowed up to sign the paperwork and take delivery. I would highly recommend this dealership and their team!
Jacob, Luiz, Damir, and Noah were all a pleasure to work
Jacob, Luiz, Damir, and Noah were all a pleasure to work with. I was an out of State buyer. They went to the length of even picking me up at the train station when I came into town to buy the car. They handled all the paperwork for me as well, so no trips to the DMV once I returned home. Most importantly, they are not pushy sales people. Unlike many car dealerships and salespeople who only care about trying to get you in the door so they can then give you the "hard sell", they answered all of my questions and let me lead the process at a pace I was comfortable with. The car was impeccably detailed when I ahowed up to sign the paperwork and take delivery. I would highly recommend this dealership and their team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jacob and Volvo Silver Spring provided the best car
Jacob and Volvo Silver Spring provided the best car buying experience that I’ve ever had. The process was quick, easy, and they answered all of my questions along the way. I would definitely come back.
Jacob and Volvo Silver Spring provided the best car
Jacob and Volvo Silver Spring provided the best car buying experience that I’ve ever had. The process was quick, easy, and they answered all of my questions along the way. I would definitely come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every time I come to Silver spring Volvo I have
Every time I come to Silver spring Volvo I have outstanding service. Today especially, my service advisor is Jesse Segovia. He has knowledge for the customer, he has patience for the customer. I will give him outstanding service making that a 5 star service. If Volvo had more service advisors like him, every customer would praise Silver Spring Volvo. Just the service I had today, I will undoubtedly bring my car back for service at Silver Spring Volvo. If I could give more stars, he would deserve them. Keep up the good work Jesse. I will tell all Volvo owners to go and see Jesse Segovia. Once again outstanding service.
Every time I come to Silver spring Volvo I have
Every time I come to Silver spring Volvo I have outstanding service. Today especially, my service advisor is Jesse Segovia. He has knowledge for the customer, he has patience for the customer. I will give him outstanding service making that a 5 star service. If Volvo had more service advisors like him, every customer would praise Silver Spring Volvo. Just the service I had today, I will undoubtedly bring my car back for service at Silver Spring Volvo. If I could give more stars, he would deserve them. Keep up the good work Jesse. I will tell all Volvo owners to go and see Jesse Segovia. Once again outstanding service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jesse Segovia keep up your outstanding service. I am letting everyone know what great service you give the customers and taking time to let them know about the service their car is getting. Undoubtedly 5 stars and more. Thank you for your concern about my vehicle. I will be back again to have my car serviced, just because of you Jesse.
Jesse is THE MAN.
Jesse is THE MAN. I got a flat tire just before a weekend road trip and he was able to squeeze me in and get me back on the road within hours. Great experience—he saved my plans!
Jesse is THE MAN.
Jesse is THE MAN. I got a flat tire just before a weekend road trip and he was able to squeeze me in and get me back on the road within hours. Great experience—he saved my plans!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Franklin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had the pleasure of working with Peter in sales and
I had the pleasure of working with Peter in sales and Damir in finance. Both were absolute gems. They were attentive, knowledgeable, and genuinely committed to helping me find the right vehicle. The professionalism and honesty they showed with me and my situation made the process stress-free. They truly worked a miracle and I am so grateful for their willingness to seek a positive resolution for me! I just might be a customer for life! I love my new XC60! Thank you to Peter and Damir!
I had the pleasure of working with Peter in sales and
I had the pleasure of working with Peter in sales and Damir in finance. Both were absolute gems. They were attentive, knowledgeable, and genuinely committed to helping me find the right vehicle. The professionalism and honesty they showed with me and my situation made the process stress-free. They truly worked a miracle and I am so grateful for their willingness to seek a positive resolution for me! I just might be a customer for life! I love my new XC60! Thank you to Peter and Damir!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The car was listed with everything I wanted.
The car was listed with everything I wanted. When I test drove the car I asked many questions about features. I was told they were not familiar with Toyota cars and I would have to look things up. I’m 76…not familiar with all the new apps. Needless to say…my car did not have the features listed on the sticker and on the ad. The dealer has ignored all of my inquiries. I will speak with an attorney next week. I’m so disappointed in this dealership!
The car was listed with everything I wanted.
The car was listed with everything I wanted. When I test drove the car I asked many questions about features. I was told they were not familiar with Toyota cars and I would have to look things up. I’m 76…not familiar with all the new apps. Needless to say…my car did not have the features listed on the sticker and on the ad. The dealer has ignored all of my inquiries. I will speak with an attorney next week. I’m so disappointed in this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose Espejo is always on top of everything.
Jose Espejo is always on top of everything. He is the reason my vehicle is serviced at Volvo of Silver Spring
Jose Espejo is always on top of everything.
Jose Espejo is always on top of everything. He is the reason my vehicle is serviced at Volvo of Silver Spring
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cheryl, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My salesperson Patel was excellent and extremely
My salesperson Patel was excellent and extremely knowledgeable about the car. He has been very responsive to me, even months after the purchase. He’s been a great to work with and was very helpful during the buying process. His patience and willingness to ensure my total enjoyment of the car has been to deny. I highly recommend Volvo and Patel as a salesperson.
My salesperson Patel was excellent and extremely
My salesperson Patel was excellent and extremely knowledgeable about the car. He has been very responsive to me, even months after the purchase. He’s been a great to work with and was very helpful during the buying process. His patience and willingness to ensure my total enjoyment of the car has been to deny. I highly recommend Volvo and Patel as a salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Angel was a pleasure to work with and made the entire
Angel was a pleasure to work with and made the entire process seamless from beginning to end.
Angel was a pleasure to work with and made the entire
Angel was a pleasure to work with and made the entire process seamless from beginning to end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.