Reviews
Ide is simply an amazing dealership to work with! My...
Ide is simply an amazing dealership to work with! My latest experience with Spencer just confirmed that yet again. Pleasant, positive and accommodating. He made the process easy and extremely fast! They always work with you and try to make sure you are getting what you asked for. I will and have recommended Ide many times and I have already passed on my high praise for Spencer to friends and family. I never dread the car buying experience, thanks to Ide and their team. Thank you, Spencer!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Ruzhansky was very professional and courteous. This...
David Ruzhansky was very professional and courteous. This is my second time purchasing a vehicle from him and he is the best! I would highly recommend him and the dealership for any car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Spencer and IDE provided the easiest car buying...
Spencer and IDE provided the easiest car buying experience we’ve ever had! They were ready to make a deal with us and didn’t play the numbers game. Spencer was friendly and helpful through the whole experience. Excited to get our ID. 4 from IDE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my first experience with Ide Volkswagen and I...
This is my first experience with Ide Volkswagen and I couldn't be happier. Spencer got me a great deal on the vehicle that I wanted and the process was seamless. From buying my old car to transferring my plates and insurance, everything went very smoothly. Definitely worth checking out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Last week I got my VW Jetta through David. He was most...
Last week I got my VW Jetta through David. He was most pleasant, very helpful - he really made the experience of buying a car easy and not stressful. Thank you David! - Maria Mazurek, Rochester
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
What a fantastic bunch of humans!! It was my second Dick...
What a fantastic bunch of humans!! It was my second Dick Ide purchase and will never go anywhere else! Jim in service is the man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience at vw ide was easy and friendly. Walked in...
The experience at vw ide was easy and friendly. Walked in the door to be greeted by a nice friendly face and all the great experience just kept going from there. Spencer and Bo made my trade in and buying experience easy. Would highly recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ide Volkswagen offers a simple buying process and great...
Ide Volkswagen offers a simple buying process and great customer service, in a friendly and comfortable atmosphere. Everyone I worked with was attentive and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 4th Jetta I have bought from Ide, the third...
This is the 4th Jetta I have bought from Ide, the third with David. Every time I have been in the market for a car, no other dealer or sales person has ever come close to the level of service and focus on customer satisfaction. David is always very responsive to all my questions and he goes out of his way to make sure that we are happy with our purchase. From the first call to the final signature, David is there every step of the way, answering questions, making sure that we get what we are looking for within our budget. Anybody who is in the market for a new or used car should absolutely start at Ide and ask for David. Not only is the sales experience one of a kind, but the after sales service is also second to none. The service team does a great job of explaining what needs to be done, the cost and time it will take.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Evans and Nick answered all my questions and listened to...
Evans and Nick answered all my questions and listened to my concerns. They brought me the car that I came to see and it was as advertised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
