Reviews
I had great service The staff was very friendly and
I had great service The staff was very friendly and detail oriented. I will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Londa Kerner
Andy in service was absolutely amazing he was kind informative and overall customer service was a 10....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Londa, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Buick GMC Henderson! Don't hesitate to call us if you ever need anything. Be safe on the road!
Andy, ASM, was great.
Andy, ASM, was great. He fully informed me of what my service would entail and cost. I received my vehicle in a timely manner ....all good and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Love this dealership very professional, very upfront they
Love this dealership very professional, very upfront they should run training seminars too showing other dealerships. How dealership is supposed to be ran
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
It was easy making the service appt on line and when I
It was easy making the service appt on line and when I had to change the time they were very accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was easy making the service appt on line and when I had to change the time they were very accommodating.
I don’t know what you want me to say…see above!
Service is outstanding, and faster then most car shops I
Service is outstanding, and faster then most car shops I have been to. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Adrian cyphers
They did a good job on my recall and I have purchased three vehicles from the
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adrian, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Don't Expect Much
It is all but impossible to contact a human at this dealership. I spent the better part of 2 days trying to contact someone. But their phone system just constantly puts you into a loop. And there is no way to contact Auto Nation corporate unless you use snail mail. I had a billing dispute over a repair to my car. The only way I was able to get it resolved was to drive to the dealership and demand to speak to a member of upper management. Dave (no clue last name or title) was able to help me resolve the issue satisfactorily. Of course during the 2 1/2 weeks they had my car, I was unable to get them to quote me the cost of 4 tires for my car. Almost pure profit for the dealer and they could not be bothered to give me a price. I went to Sam's Club for tires insted.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ron, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0288. We hope to hear from you.
Excellent service and very helpful!
Excellent service and very helpful!! Sergio in parts was on it!! Our salesman for a new truck Bob Iaconi,Jr. was Exceptional!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change
I went for an oil change. Took over 3 and a half hours. Ridiculous just absolutely ridiculous. Will never go there again. My time is just as valuable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sheila, we are deeply disappointed by your experience at Autonation Buick GMC Henderson. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.