Reviews
Sarah was beyond rude and did not call back even after
Sarah was beyond rude and did not call back even after speaking to service manager. Had to wait over 6 months for a part with NO updates or returned calls. I will NOT return to Ford Country for ANY service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This service department totally sucks.
This service department totally sucks. I had a broken distance on my cruise control, but my speed control was working. So I told the service department that I needed to replace the broken part. He responded that he would have to diagnose the problem which will cost me $299, this is outrageous. Do not buy anything from this dealer. I am going to switch to Chevrolet and I am been a loyal purchaser of Ford products for 50 years. They could care less.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
From the soliciting of the appointment to scheduling,
From the soliciting of the appointment to scheduling, Ford Country was consistent, efficient, personable, and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for your great 5 star review. We are lucky to have Sarah and Carl on the team. Please let us know if we can help with anything else. We look forward to seeing you again.