Rountree Ford

4.4 out of 5 4.4
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Rountree Ford Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2019

Welcome to Rountree Ford, in Shreveport, Louisiana - Serving Bossier City, Minden, Marshall, and Longview,TX

...



Go Further with Ford! You might know us as a popular Ford dealership in your area. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Ford and used car models. It's also why we offer first-rate Ford service. We hope to have the pleasure of meeting you soon.

"How can we help you today?"

Service

Oil, Filter Change

$36.95

Tire Rotation

$19.95

Wheel Balance

$39.95

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
65 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 9, 2019

    Tonya was my service adviser she was great,on top of it ,I had my car back before the time was promised.. Really liked her attitude.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    October 28, 2019

    I had previously carried my truck to a dealership in natchitoches for repairs but after three days they couldn’t repair. I brought my truck to Rountree... and they made the repairs while I waited in the very comfortable waiting room. The service rep kept me informed of the progress. The repair tech visited with me after the repairs and was very knowledgeable and explained the repairs that were made. I was extremely happy with the entire process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mark for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward... to your next visit!

  • 4.0 out of 5
    October 23, 2019

    Service representatives were professional and attentive. Service itself was quick and easy! They did everything I needed done in a timely matter and kept... me updated during the whole process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad you were pleased TaksinM and we look forward to seeing you again next time, thank you

  • 5.0 out of 5
    October 21, 2019

    My experience with Rountree Ford has always been great! All visits have been met with prompt courteous service! I have had continued support not only from... the service department but also from the sales department and the salesman that I purchased the vehicle from! I will continue to use their services even though I am moving out of state and would buy my next vehicle from Rountree!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Billy for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forwar...d to your next visit!

  • 5.0 out of 5
    October 8, 2019

    Outstanding experience from Ken Z and the entire crew at Rountree Ford-Shreveport. Took the time to find the exact car I wanted with all the options I... had to have, went and got it to have it back in time for my birthday. Even the financing went smoothly from the trade in paperwork to the documents on the new vehicle. Thank you for a wonderful car buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Beverly for your kind words about Ken! We are thrilled that you had such a great experience here with us! We thank you for your business and... look forward to your next visit!

  • 1.0 out of 5
    October 4, 2019

    Bought a F150 with a 2.7 liter eco boost engine, it also has rims, tires and leveling kit. That rountree installed. The buying experience was one of the... worst I’ve ever had. The truck gets terrible fuel mileage (Traded a Tundra in it got better fuel mileage) my salesman told me the only way I’m gonna get anywhere close to what ford says is to put a programmer or tuner on it. Oh he said that about all fords on the lot. Rountree didn’t calibrate the rims and tires so I carried the truck up there thinking that might have something to do with my fuel mileage it didn’t. They told me I was good truck is perfect ready to go. Except that it’s not speed odometer is off. All they can tell me is to bring it back up there so I can waste another 5 to 6hrs of my life hoping they can fix it. Pat the service manager called me after I sent a email to Kelley McCullen the General manger of rountree. Pat was a nice man I told him I should have to drive 2hrs one way for something that should have been done right in the first place. Pat insured me the Kelley was going to call me been a couple of weeks nothing.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so ...we can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com

  • 5.0 out of 5
    September 26, 2019

    Very professional . Gary was very knowledgeable , polite , and courteous. Awesome experience .I would return again and recommend a visit . Thanks. I Done

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Yolanda! We are thrilled that Gary provided you with a great service experience!

  • 1.0 out of 5
    June 19, 2019

    Have a 2016 Ford F150. Had a flat could not lower the spare tire to change the tire. I am 72 years old, and should not have to put up with this. I... had to have the tire fixed, took the truck to this dealership cause I had an appointment for 8:30. I arrived early, told the lady at the counter my issue she told me Iwould have to wait till around 11 or so. Unacceptable. A guy from the back came out took the plastic guide off lowered tire and told me I would have to get under the truck everytime I needed to lower the spare. A other dealership said the plastic was on backwards fixed it and my spare will lower. I even called the dealership back left a vm and have not heard the 1st thing back from Rountree Ford. Sorry excuse for a dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Roy, Thank you for your feedback about your visit because that should not have happened. I need to use your case as a learning opportunity, so we... can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com

  • 5.0 out of 5
    June 17, 2019

    Great business! Appreciate the model of customer care. This is the best from among the three service centers that I currently use. I appreciate all... of the friendly people.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Todd for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward ...to your next visit!

  • 5.0 out of 5
    December 11, 2018

    Great service as usual, would recommend to anyone! All work was done as it should have been done. Always a pleasure doing business at Roundtree.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We look forward to your business with us again!

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