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Dolan Toyota

(264 reviews)
2021 state dealer award
View 12 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dolan Toyota from DealerRater.

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Quick, friendly, reliable service read the experience good. I will continue to use them for my servicing if necessary.

Quick, friendly, reliable service read the experience good. I will continue to use them for my servicing if necessary.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chris, thank you for sharing your positive feedback about our Service Team! We look forward to helping you again at Dolan Toyota.

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Zac was the absolute man clear across the board, he took care of my wife and I start to finish and made the process much less stressful… plus he’s kinda funny too!

Zac was the absolute man clear across the board, he took care of my wife and I start to finish and made the process much less stressful… plus he’s kinda funny too!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to hear Zac delivered top-notch service with a side of humor! Thank you for choosing Dolan Toyota, and congrats on your new car!

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Great experience with Jake! He was friendly, helpful and patient. Daniel was also great to work with and Nate in financing finished off the process easily and answered all of my questions.

Great experience with Jake! He was friendly, helpful and patient. Daniel was also great to work with and Nate in financing finished off the process easily and answered all of my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer, we're so glad to know you had a great experience with Jake, Daniel, and Nate! We appreciate your business and your kind words. Thank you for choosing Dolan Toyota!

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Dealer used third party vendor for windshield repair. Vendor stained interior liner cloth. Dealer should contract with better vendirs.

Dealer used third party vendor for windshield repair. Vendor stained interior liner cloth. Dealer should contract with better vendirs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The following employees were awesome in getting my car quickly repaired!!! Ken Cerny, Cody Marshall, Chrispin Pascual, and Anthony Sullivan quickly took my car in to be repaired!! It was fixed in 24 hours!! They were all wonderful!! All of them are a real asset to Dolan Toyota!! Thank you!!

The following employees were awesome in getting my car quickly repaired!!! Ken Cerny, Cody Marshall, Chrispin Pascual, and Anthony Sullivan quickly took my car in to be repaired!! It was fixed in 24 hours!! They were all wonderful!! All of them are a real asset to Dolan Toyota!! Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lynn, thank you for sharing your glowing review of Ken, Cody, Chrispin, and Anthony! We're so pleased we could assist you at Dolan Toyota. See you next time!

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We had a nice experience with Jake as our salesperson. Easy to work with and was able to have answers to all our questions.

We had a nice experience with Jake as our salesperson. Easy to work with and was able to have answers to all our questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bill, we're pleased Jake was so helpful and knowledgeable from start to finish. Thank you for choosing Dolan Toyota!

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Went to Dolan Toyota looking for a new EV. Didn’t find exactly what we wanted, but our salesman Garrett really listened to what we were looking for and sugested a used Tesla that someone had brought in a few days earlier. It was perfect! Had every feature we were looking for. No pressure and very helpful. Thanks Garrett!

Went to Dolan Toyota looking for a new EV. Didn’t find exactly what we wanted, but our salesman Garrett really listened to what we were looking for and sugested a used Tesla that someone had brought in a few days earlier. It was perfect! Had every feature we were looking for. No pressure and very helpful. Thanks Garrett!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joseph, we're glad Garrett went above and beyond to find you the perfect car! Thank you for choosing Dolan Toyota and for sharing your experience. Enjoy your Tesla!

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I love Dolan Auto service..I loved the video they sent me of my car as they evaluated my car..amazing and so cool..thank you all..

I love Dolan Auto service..I loved the video they sent me of my car as they evaluated my car..amazing and so cool..thank you all..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Faye, it's wonderful to hear that you appreciated the video update about your car at Dolan Toyota! Thank you for your business and support! See you next time!

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Terrible service my car was there 5 hours service before that brake fluid reservoir overfilled tires overfilled crap service they told me the computer made a mistake and had my car in for all day xx I finally got my car at a quarter to 1:00 I was checked in at 8:30 a.m. left messages for Mr Dolan no return call think twice before you go there for an oil change I even purchased my car there and one for my son thinking twice about their $325 oil change service

Terrible service my car was there 5 hours service before that brake fluid reservoir overfilled tires overfilled crap service they told me the computer made a mistake and had my car in for all day xx I finally got my car at a quarter to 1:00 I was checked in at 8:30 a.m. left messages for Mr Dolan no return call think twice before you go there for an oil change I even purchased my car there and one for my son thinking twice about their $325 oil change service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service, Hector went above and beyond to help us, even driving 30 miles to another location for us to see another car! Which we bought. Steve in finance was quick, thorough and the best finance guy we ever dealt with. In the future we will buy there again and we live over 2 hours away. Yes, they were that great! Shout out to Dani also, awesome sales manager

Great customer service, Hector went above and beyond to help us, even driving 30 miles to another location for us to see another car! Which we bought. Steve in finance was quick, thorough and the best finance guy we ever dealt with. In the future we will buy there again and we live over 2 hours away. Yes, they were that great! Shout out to Dani also, awesome sales manager

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lisa, thank you for sharing your kind words about Hector, Steve, and Dani! We are so grateful for your support, and we wish you many safe miles ahead. Congratulations on your new ride! - The Dolan Toyota Team

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