Reviews
We thank you for your prompt professionalism and
We thank you for your prompt professionalism and supportive customer needs. Thank you for the shuttle service to and from our home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Francisco is awesome!
Francisco is awesome! That's all I have to say. fifty words fifty words fifty words fifty words fifty words fifty words etc etc etc etc Seventy men set sail on a fogggy winters day. some had to go and some had to stay. Oh my oh my my fingers are getting tired from typing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for sharing your positive experience!
No matter how many times I showed up Lucas received me
No matter how many times I showed up Lucas received me the same way. One important comment he used that has stuck with me through that process is “ I don’t want you to feel forced”while working numbers out, that shows he’s not money hungry I appreciate that because as a customer I don’t want to feel pressure or uncomfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alexis, thank you for your kind review; we are happy to pass along your comments to the team here at Beverly Hills BMW! Thank you, and have a fantastic day!
Super easy to make an appointment - I arrived on time and
Super easy to make an appointment - I arrived on time and had a service manager help me in no time - got the repairs set and that was that - I got a call later in the morning that I had a leaky water pump which was covered under my warranty, so that got fixed as well - my car way ready by early afternoon and I picked it up after it had been washed - all good!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rick, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you BMW Beverly Hills, Justin, for taking care of
Thank you BMW Beverly Hills, Justin, for taking care of me and servicing my car. I recommend getting helped by Justin at Beverly Hills BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beverly Hills BMW!
They thought about what I might need and get everything
They thought about what I might need and get everything done in advance. That really won my heart.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
Car was brought in for the regular service, and it was
Car was brought in for the regular service, and it was all included in free maintenance. Car came nicely washed, and all went smoothy. Everyone was nice and friendly. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your positive comments about Beverly Hills BMW Service Center! We hope to see you soon!
Neda and her team are amazing!
Neda and her team are amazing! They are committed to excellent customer service and make sure their clients are happy! Been getting my BMWs from Neda for nearly ten years now! She makes the process so easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melinda, we're happy you found our staff to be so supportive during your experience here at Beverly Hills BMW. We do hope we can be of assistance in the future. Take care!
Great Service by Neda.
Great Service by Neda. Very satisfied and I would recommend her to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danny, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.
Overall, great experience from the moment you arrive and
Overall, great experience from the moment you arrive and when you leave. Very impressive interaction with the mechanic via their video technology. Especially enjoy the complimentary car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, your satisfaction is our top priority. Thank you again for leaving us this response!