Reviews
As it has been since 2009 when I did my first lease with
As it has been since 2009 when I did my first lease with BH BMW, Neda has been an example of professional excellence and outstanding service and care. The entire staff is very helpful and cordial, professional and attentive. I sincerely appreciate every bit of their efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
People helpful and Neda was great.
People helpful and Neda was great. Experience was positive and for a car dealer that's unusual!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Buyer Beware; Do Not Trust BMW of Beverly Hills
Initially had a great buying experience. Three months later, I find out my CPO?ed, clean CARFAX vehicle had been in a prior accident, and was not properly repaired. Outside water leaks into the vehicle, and there is body damage. According to another BMW dealership who recently inspected the vehicle for said water leak, the vehicle never should have passed CPO inspection. I left a phone message for BMW of Beverly Hills? service manager Dung Trinh, to call me back, he never did. I wrote a lengthy email to six members of management, including General Manager Sean Ramizani, nobody has responded. Horrible customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Cynthia, Thank you for leaving us this feedback. We are disappointed to hear that your experience was not a positive one. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at 323-801-1490. We look forward to hearing from you.
My dream BMW X6
Neda is the best!!!! I?ve purchased my last 4 BMW?s from her and was an amazing experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great people to work with.
Great people to work with. I highly recommend visiting the dealership. Ashkan was very professional and helped put me into a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Awesome buying experience
I found the certified preowned BMW. I was looking for online made most of the deal come together remotely. Jeremy and Amin made my experience, enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Everyone at Beverly Hills BMW was incredibly helpful and
Everyone at Beverly Hills BMW was incredibly helpful and patient during the car buying process. Konstantin helped walk me through the entire sales process and was understanding when I had many questions about the car and the purchase process. Dani was informative and transparent about the financing process. Lizandro was a key part of the deal and did a great job making sure his customer was happy with the deal. Diamond was very patient with me as I read through the documentation and asked clarifying questions. Michael was a tech wizard and gave me lots of great tips for how to operate the car. Overall, I had a great experience with BH BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My Sales person Jeremy Lee was amazing!
My Sales person Jeremy Lee was amazing! He was very informative and kind with all his information that he provided. Made my experience really swift and easy :D
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My sales person Donn was extremely helpful, professional
My sales person Donn was extremely helpful, professional and made what was possibly a potential bad experience into a successful sales process. He certainly went the “extra mile” to accommodate my needs and made the deal happen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My sales person Belash, he is so awesome, knowledgeable
My sales person Belash, he is so awesome, knowledgeable and efficient. The experience is absolutely excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
