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Safford Chrysler Jeep Dodge RAM Fiat of Springfield

(1,081 reviews)
Visit Safford Chrysler Jeep Dodge RAM Fiat of Springfield
Sales hours: 9:00am to 9:00pm
Service hours: 6:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:30am–8:00pm
Tuesday 9:00am–9:00pm 6:30am–8:00pm
Wednesday 9:00am–9:00pm 6:30am–8:00pm
Thursday 9:00am–9:00pm 6:30am–8:00pm
Friday 9:00am–9:00pm 6:30am–8:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 759-5321 (888) 759-5321
Used (877) 412-7878 (877) 412-7878
Service (877) 438-5869 (877) 438-5869

Reviews

(1,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Chrysler Jeep Dodge RAM Fiat of Springfield from DealerRater.

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Daniel Vega is the man

Daniel was great. Excellent customer service. I wanted to get my oil changed and Daniel not only tried to squeeze me in on short notice but offered to have his team come out and pick up my vehicle from my house and then return it later at no charge. What more could you ask for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to hear that you are happy with the service that you received. Please always feel free to let us know if there is ever anything else that we can assist you with!

Charger

Professional staff, excellent customer service, Aim to please. Attentive to customer satisfaction. I highly recommend them. Made me feel comfortable with no pressure to buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tonia, thank you for your feedback! Please let us know if there is anything else that we can assist you with :)

Excellent service

As usual Safford did a great job, even considering the circumstances. Stay safe and we will all get through this. I'm thinking of test driving a pretty blue Challenger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate that Charlie, thank you!

Excellent Service/ Cool People

My sales rep BADREDDINE went above and beyond to get me the brand new Jeep I wanted given my situation. We had good conversation throughout the process as well. I recommend anybody to go to him if you’re looking to buy a car at the Safford Springfield Dealership. AHMAD in finance was amazing as well. Showed excellent patience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erick, we strive for 100% customer satisfaction so we're are absolutely thrilled to hear that you are happy with the service that you received from our team! Please always feel free to let us know if there is ever anything else that we can assist you with. Congratulations again, we hope you're enjoying it!

great experience

Great customer service great selection staff is knowledgeable and very consumer friendly no pressure sales tactics sales manager was very accommodating and made sure to get me in a new truck that had what I wanted and nothing I didnt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's really great to hear! We're so glad that you are happy with the service that you received. Please let us know if there is ever anything else that we can assist you with. Congratulations again, we hope you're enjoying it!

Chris

I purchased my first grand Cherokee from Safford. I’ve been using their service for many years and always been satisfied. Bob Mosler and Service is always taking good care of me in my family we bring all our service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good to hear Chris, thank you! Please let us know if there is anything else that we can assist you with.

Great customer service! Jobs well done. Very friendly....

Great customer service! Jobs well done. Very friendly. Keep up with the good work. Thank you very much for your service and looking forward to seeing you next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service as usual!

I bought a new truck from them 10 years ago and have been going back exclusively for service ever since. They always do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate that John, thank you. Please let us know if there is anything else that we can help you with!

Superb service

Great service - listened to issue, identified problem and provided solution. Explained it in layman’s terms. Thank you - highly recommend and will go back for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for those kind words. Please always feel free to let us know if there is anything else that we can assist you with in the future.

Jeep Wrangler

Great service very professional and courteous. Only dealership I go to for service and buying my new vehicles. Great experience service department is fantastic, nothing but great things to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's so great to hear Darryl! Please let us know if there is ever anything else that we can assist you with!