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Land Rover South Bay

(384 reviews)
Visit Land Rover South Bay
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
New (855) 513-2231 (855) 513-2231
Service (888) 237-1713 (888) 237-1713

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover South Bay from DealerRater.

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I find the dealership to be professional and have

I find the dealership to be professional and have received the best service whether its with regard to my recent buying experience or working with the service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Honestly, it was great buying a car on Land Over South

Honestly, it was great buying a car on Land Over South Bay dealership. They were super nice and patience, they solve all the problem I have about the car and insurance also payment options. It’s was awesome! The dealership is very clean and organized, very beautiful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Best service ever

I had a very nice experience there . Love this dealership > Paco in the parts Department is always so helpful and knowledgeable Nate is always making sure anything my car needs is going to be done on time My service advisor Steven Ross also very helpful and very customer oriented .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Florence, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Car owner

Tom, was extremely helpful. He is very knowledgeable at this job he was able to identify some issues with my car that I was not aware of I Will Definitely keep in touch with him when something goes wrong with my car. Thanks Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Carol, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

lynda@sampedro.net

I always have a terrific experience with the local dealership. I have a new Advisor Joel who was just fantastic. But I have nothing but horrible experiences with your scheduling system for service. You outsource it to another city and they are absolutely horrible. I called and waited 1 hour when I finally called back 3x and asked for a call back 3x. No one ever called me back. I had a tire blow out and needed immediate service. I also wanted to replace all 4 tires. But no one called me back so we were forced to go somewhere else. We were able to get to the Parts department to see if they had the tires but no response from your outsourced service scheduling. Just pathetic. The local team is very frustrated by this and it makes doing there job impossible to the level of service that we expect. You need to fix this ASAP. Just a reminder, the local team is FANTASTIC...........it is your outsourced call center that is horrible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lynda, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 469-7171 to discuss what we can do to help.

They never responded to my inquiry.

They never responded to my inquiry. They must be meeting their sales quotas and don't need any additional sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Shannon, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Annual maintenance

Tom Choi was very professional and friendly. Everything was completed timely with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jaime, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

They were very professional and thorough.

They were very professional and thorough. I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response, Ryel! We appreciate your recommendation of Land Rover South Bay and we hope to be of service again in the future.

Fantastic Sales Team!

Stellar 5 star sales team! Roger the sales executive was very friendly and executed the sale options quickly. Azi, the sales manager, is so kind with a terrific business acumen. Fantastic experience, highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Very good!

Very good! Entire team was very helpful Shout out to Eddie and Chris! Saved me a ton of money and made everything easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!