Indy Star Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
7629 S Meridian St, Indianapolis, IN 46217

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

October 25, 2013
By Jennifer Wilson from Indianapolis, In.

Their cars are very nice and clean. Reasonably priced too. Employees very friendly and helpful. So far, I love my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair —
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Find

April 25, 2013
By Tesla from Indianapolis, IN

I just bought a used BMW at Indy Star and it is amazing. They had lots of clean, reliable cars to choose from. I was very impressed with the customer service and vehicle knowledge I had received. I will be sending friends in soon to get a car! I couldn't be happier!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a great experience

April 17, 2013
By Sumter_James from greenwood, in

I would not recommend, Farris is nice but not very good in customer service. Cars unclean, not serviced, prices are just OK. Look elsewhere

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair —
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr. Sumter, We are sorry that you had a bad experience at our car lot. We keep careful records of all clients visiting the store. We do not see you as a visitor to our property. Can you please give e more information as to what occurred on your visit and to whom you where approached by? Our goal is to service our customers 100% of the time all of the time. Customer satisfaction is very important to us. I am the acting manager, please call me with more information. My name is Tena Hawk - 317-414-6797. I would be happy to work with you directly to help you purchase your next car, with a discount for your inconvenience. Have a great day!!

Good experience

April 12, 2013
By Blue44 from Indianapolis, IN

Good selection of cars. They don't negotiate much on price, however, their prices on cars.com are lower than others for similar vehicle. Unlike other independent lots, they are open past 5pm during the week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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