Jim Coleman Cadillac

In the end, quality of the work is what matters most and it was excellent. The work, however, was not completed as quickly as I was told it would be, which did cause some inconvenience.

Jim Coleman Cadillac did an awesome job ordering and delivering my wife's new Cadillac. My wife and I have been in the market for a newly redesigned 2015 Cadillac Escalade. These vehicles have recently been released and are in short supply. I tried to order one the way I wanted it at a dealership (to remain nameless) closer to my home, that dealership would only let me purchase a vehicle from their ordered inventory. They would not take an order for the Escalade even with a substantial deposit. If we were going to spend that kind of money on a new vehicle, we wanted what we wanted, not what the dealer thought we should have. I made contact with the Cadillac Regional Representative to find a solution to my dilemma, that solution was Jim Coleman Cadillac!!! Tim Ralston called me. We talked about my needs and he sent me a quote and build sheet for the vehicle that we wanted. I gave him a deposit over the phone and he ordered our new vehicle. Tim gave us a approximate delivery date and we awaited it's arrival. Tim called us to let us know that the vehicle was built and shipped from the factory. He reconfirmed the approximate arrival date. As the approximated delivery date arrived my wife was disappointed that no phone call came. But on the day after, that phone call came and our new Escalade was being unloaded as we spoke. We asked Tim when could we pick it up, he asked when we wanted it? We told him as soon as we could get it, Tim's reply was see you this afternoon. When we arrived at the dealership Tim assigned us to one of his salesman Darrell Landon. Darrell was great to deal with, he went over every feature on the new vehicle, making sure that my wife understood how to operate it. Darrell truly wanted her to have a great experience buying this new Cadillac. He stated that after a couple days of getting used to everything if we had any question to call him. He would go out on the lot and get in a like vehicle to walk her through any issues. Now that is great service. Our family had a great buying experience during the purchase of our new Cadillac at Jim Coleman Cadillac. They didn't know us, we didn't have a friend call ahead for us, they just treated us great. I highly recommend Jim Coleman's Cadillac dealership, their people made the difference for us and I bet they will for your family to.

Marty was expecting me, offered me a loaner car which I declined because I wanted to wait. It was a routine visit. The only problem I had was I couldn't find the remote in the lounge and couldn't change the channel on the TV.

Salesman Santos was very nice and took time with me. Fully explained all the functions and controls on GPS Radio and etc. First salesman I ever had that knew his car well.

This was my second SRX in two years. I was able to purchase my vehicles due to the diligent and expertise of your salesman Glen and the gentleman in your credit department. I look forward to doing business with Glen and Coleman in the near future. Best Regards Geraldine Pesce

I ordered my car from Glenn Price at Coleman Cadillac and the entire experience could not have gone better. This is the twentieth new car I've purchased in the last twenty years and it was, by far, the best new car sales experience I've ever had. The ordering process was seamless and drama free; I was notified that my vehicle was in route and not pressured to pick it up immediately; when I was able to get back to town to take delivery of the car, my paperwork was filled-in on-line; the car was prepped and ready for delivey when I arrived, I was given top KBB dollar for my trade; and I was in-and-out of the finance office and on my way within forty minutes of arriving at the dealership while my eight and six yeard olds watched a movie on my iPad in the showroom. No hassle, no pressure. Central to all of this was the way Glenn handled the deal from start to finish. He is an exemplary professional and courteous salesperson. This is the first Cadillac I've owned, but if the entire dealer experience turns out to be like the sales process, I suspect that I'll be back in Jim Coleman's showroom again before too long. KO

The Jim Coleman service staff was courteous, professional, and timely in greeting and attending to the maintenance request for my vehicle. The car was returned on-time and clean.

The service department was prompt, efficient, and polite. They were knowledgeable about warranty and required check points needed to maintain my car in top running order.

Richard Mallon was very professional and genuinely cares about his customers. He was able to get me the car I wanted and the color I wanted. At the right price.

Absolutely flawless..There is a Cadillac dealership within 7 miles from my house. Not bad nothing it, but I bought my vehicle from Jim Coleman and they treated me very good, so I will continue to drive to this dealership even though it?s over 30 miles away. Everytime I take my car for service, they treat me and my vehicle with respect. My service mangers are Joe Pollante and Roberto Caicedo . Thank you...