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Hendrick Volvo Cars of Charleston

(1,344 reviews)
2025 state dealer award
View 16 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Grant Dracker was the best!

Grant Dracker was the best! Super knowledgeable and made it so easy. Great dealership. Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Felicia, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

Tj has been a pleasure to work with!

Tj has been a pleasure to work with! This has been the best dealership interaction we have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Sydney, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

I always get great customer service firm Damon Delaney!

I always get great customer service firm Damon Delaney! He’ll take extra time to show me how to use all the features of my Volvo! He’s a valuable asset the Hendrick team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Aileen, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. We do hope we can be of assistance in the future. Take care! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

Ronnie quickly wrote my Ro up for my oil change and

Ronnie quickly wrote my Ro up for my oil change and concerns. The tech Andrew noodt was very thorough on his video and fixed all of my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Faith reeves, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Feel free to reach out to us if you need anything. Have a wonderful day. Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

Our experience with TJ, Keith and Drew was great.

Our experience with TJ, Keith and Drew was great. They were all very helpful and professional. No high pressure sales and answers our many questions on the vehicles and options. We ended up buying an XC60 and we’re very happy with the price and whole process to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mike, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. Thank you, and have a fantastic day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

I was in the market for a new car and was doing some

I was in the market for a new car and was doing some online research. When I went on the Hendrick Volvo site their chat feature popped up and I was able to ask specific questions about specific cars on their lot. When the conversation had concluded I was sent detailed spec's on the cars I was most interested in and I also made an appointment to come test drive a few. When I arrived I was helped by Bob Schneider, and I have to say he did an excellent job! He never pushed any one vehicle on me, he just explained all of the features and the thought process behind Volvo's design and safety decisions. After I left I went to a few other dealerships and I quite frankly found the other cars lacking in both style, safety, and features. A few days later when I came in to sign the paperwork for my XC40 Plus I told Bob that he did such a great job, that he basically ruined all the other car manufacturers for me! Hendrick Volvo has a great team and many staff members helped to make my experience wonderful. I would be remiss though if I didn't give a shout out to Bob's sales manager, Tim Freidag. Tim sealed the deal with me AND he found me excellent financing. 5-star team at Hendrick Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Andrea M., We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. CONGRATULATIONS on your new VOLVO XC40! Thanks again for the recommendation, and have an amazing day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

This is my first experience buying a Volvo.

This is my first experience buying a Volvo. Even though we didn’t buy new and bought preowned, I was very impressed with how thorough the team was, and how they paid so much attention to detail. TJ was our sales consultant and listened to my needs and my budget. He was so thorough giving information and patient with us but not pushy. Keith spent lots of time showing us all the different features, which were many on our xc60 Volvo. I really appreciated that because there were so many features that without this hands on tutorial many features would have been unused. Drew did our final paperwork and was very professional and listened to our needs. Overall a very good and impressive first experience with Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Eileen Joyce, We're so glad that we were able to go above and beyond your expectations! CONGRATULATIONS on your new VOLVO XC60! Thank you, and have a FANTASTIC day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

Hendrick Volvo cars of Charleston is a great place for

Hendrick Volvo cars of Charleston is a great place for service. Ronnie and crew are always very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good morning Dozo, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Volvo Cars of Charleston! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

courteous, patient, helpful.

courteous, patient, helpful. Thank you Neil, Bryce Jr. and mechanic(suggest she speaks a little slower).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Linda Lucas, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much for your high rating! Enjoy your day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston

Good Afternoon, i met my Salesman TJ over a year ago.

Good Afternoon, i met my Salesman TJ over a year ago. TJ was very helpful and knowledgeable about the vehicle that i purchased that day. TJ took the time to help me with my process . He was Friendly,patient,understanding overall and Awesome Salesman. So if you are looking for a Salesman ask for TJ. Thanks again TJ for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Renee, Thank you for taking the time to leave a review for us at Hendrick Volvo Cars of Charleston. We're happy we could meet your expectations! Have a FANTASTIC day! Best, D. Cue Reputation/Service Hendrick Volvo Cars of Charleston