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Lithia Toyota of Missoula

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Toyota Tacoma purchase at Lithia Toyota of Missoul

very knowledgeable and friendly sales and finance reps guided me through the process of purchasing my new Toyota Tacoma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honest and reasonable

Working with Shane and Scott to purchase our first...and only...new car was an open and enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trusted to match my offer.

I was shopping around for a new RAV4, I had done my research and knew I wanted an XLE for the sunroof and rims, I don't know why hubcaps are still a thing in 2017! Shane, was who originally helped me through the process and test drive then Chuck or Charles I think was his name, and Tim who sold me on the vehicle. I was debating on going to Billings to another dealer who offered me an awesome package but this branch kept their word and didn't let me go to Billings to bring home my new vehicle and kept my business with them. The only thing I would recommend is more financial officers to expedite the actual signing of the papers. Scott did an awesome job at that but you need more so you don't have to wait as long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maintenance

Very friendly. Went in for routine maintenance. They got it done very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Great Service Great salesman ..........................;;;;;;;;;;;;;;

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Nate C is very professional and customer oriented. I would recommend Lithia Toyota to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer

Very satisfied with the service and everyone I dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia and our 2015 RAV 4, Paul

Pleasant service, quality and quick. Always on time and I feel comfortable with the work done on My vehicle. I trust Paul to do what is needed and advise me regarding what to watch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ellis

I was not able to make an appointment to get my car serviced, so I went to the express lane. I had to wait for a very short time to get the car serviced. The service man was very courteous and fluent in his work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Colleen Hansen

The dealership from the purchase to the customer care is outstanding. The staff is personable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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