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Koons of Tysons Chevrolet GMC

(1,243 reviews)
Visit Koons of Tysons Chevrolet GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 10:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–10:00pm
Tuesday 9:00am–9:00pm 7:00am–10:00pm
Wednesday 9:00am–9:00pm 7:00am–10:00pm
Thursday 9:00am–9:00pm 7:00am–10:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 11:30am–6:00pm 8:00am–4:00pm
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (855) 307-0236 (855) 307-0236
Used (855) 339-7493 (855) 339-7493
Service (571) 771-1056 (571) 771-1056

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons of Tysons Chevrolet GMC from DealerRater.

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David Owino was awesome!

David Owino was awesome! He made the car buying experience comfortable and less stressful. Will definitely recommend him as a sales rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that David made your car-buying experience comfortable and stress-free at Koons Tysons Chevy Buick GMC. Thank you for recommending him, and we appreciate your feedback!

Bought a new car.

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shan, we're delighted to hear that your experience at Koons Tysons Chevy Buick GMC was smooth and respectful. It's great to know our team worked diligently with you for the best deal and made the process hassle-free. Enjoy your new car!

If you like feeling like someone's problem instead of

If you like feeling like someone's problem instead of their customer, then you should visit this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

AJ, I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short during your visit. Please reach out so we can address this directly with you. Thank you, Carlos Candia - Service Manager - 703-790-9800

I was a Koons Customer prior to this purchase just

I was a Koons Customer prior to this purchase just different store. Koons Tysons Corner had the Equinox I specifically was looking for, put in a request and Ky Hymes was the salesman who contacted me. He was super kind, knowledgeable and to point. Josh was the Sales Manager and he was just as friendly, to the point with pricing. Gabby was my finance manager for the deal, she also was super friendly, knowledgeable and was even able to convince my dad to buy some kind of warranty hahaha - they were all top notch and made my buying experience quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Ky, Josh, and Gabby made your experience at Koons Tysons Chevy Buick GMC a smooth one! It's great knowing our team could assist you in finding the perfect Equinox. Thanks for choosing us again and enjoy your new ride!

Salesman (kash) was good.

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hassan, we're delighted to hear that Kash and the team at Koons Tysons Chevy Buick GMC provided a pleasant experience for you. We look forward to welcoming you back when you're ready for your next vehicle!

My 2024 Corvette Eray is regularly maintained by Koons.

My 2024 Corvette Eray is regularly maintained by Koons. The service department is exceptional especially my service advisor, Carlos. He contacts me on a regular basis to inform me the status on my car which is most appreciated. Overall the service department is excellent and efficient. My car is never there anymore than it needs to be. Koons is my Chevy dealership of choice in the NOVA area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our service department at Koons Tysons Chevy Buick GMC! We're delighted to hear that Carlos and the team are taking great care of your 2024 Corvette Eray. We appreciate being your dealership of choice in the NOVA area!

I was impressed with the service we received with the

I was impressed with the service we received with the dealership employees involved with the sales and trading of our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that you were impressed with the service at Koons Tysons Chevy Buick GMC! Our team is dedicated to providing a seamless experience, and it's great to know we hit the mark. Thank you for choosing us!

I am very pleased with my experience at Koons Tysons

I am very pleased with my experience at Koons Tysons Chevy Buick GMC. The team demonstrated professionalism and a genuine commitment to customer satisfaction. The entire process was efficient and hassle-free. I would highly recommend Koons tysons chevy Buick GMC to anyone seeking quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patrick, we're delighted to hear about your positive experience with us at Koons Tysons Chevy Buick GMC! Thank you for recommending our team and appreciating the service. We look forward to serving you in the future!

Service have been wonderful to me.

Service have been wonderful to me.Carlos has been over seeing my vehicles since 2016. Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy that Carlos and our Koons Tysons Chevy Buick GMC team earned your 5 stars. Thanks!

We had a surprisingly (for me) good experience at Koons

We had a surprisingly (for me) good experience at Koons Chevrolet. Our salesperson Abdelilah was not pushy at all but informative. We never felt rushed, something that bugs me at a lot of car lots. Would definitely visit again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ben, we're delighted to hear that Abdelilah provided a relaxed and informative experience at Koons Tysons Chevy Buick GMC. We appreciate your feedback and look forward to welcoming you back in the future!