Reviews
Excellent communication and quick service.
Excellent communication and quick service. No surprise fees or up-charge pressure. So much better than another local dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JR, we love to hear this! Thank you for sharing your experience with the Koons Tysons Chevy Buick GMC team. We look forward to your next visit!
Great staff.
Great staff. Kash was great and knowledgeable. Would buy from him again and recommend him to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your support of Kash and Koons Tysons Chevy Buick GMC!
Abelilah responded quickly to all my questions and
Abelilah responded quickly to all my questions and offered the best price of any Chevy dealership in the DMV- and I called at least 5 or 6. I didn't hurt that the dealership had a good selection and more coming in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Abellah and our team! We hope to see you at Koons Tysons Chevy Buick GMC again soon! Safe travels!
John has outstanding customer service and patience to
John has outstanding customer service and patience to detail of being very helpful. John is a asset to the company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for sharing your wonderful review of John! Your feedback means a lot to us and we’ll be sure to share this with him. We look forward to working with you again at Koons Tysons Chevy Buick GMC!
My service advisor John, did an outstanding job during my
My service advisor John, did an outstanding job during my service visit. He made sure my vehicle was taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keith, thank you for sharing your experience with John! We look forward to seeing you again at Koons Tysons Chevy Buick GMC. Drive safely!
Jonathan is a very professional, attentive, and helpful
Jonathan is a very professional, attentive, and helpful gentleman. I am very satisfied with his service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Feedback like this makes our day, Felipe! Thank you for sharing your experience with Jonathan from our team. See you next time at Koons Tysons Chevy Buick GMC!
I have purchased 6 cars from this dealership and the
I have purchased 6 cars from this dealership and the service is always top notch. Dealing with the service department is also a plus. I just had my 2023 Denali Ultimate serviced and Carlos provided world class customer service. I appreciate that being a loyal customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, six cars! That's amazing. Thanks for your loyalty and for the outstanding review of Carlos and our service team. We look forward to seeing you for lucky number seven! Safe travels in your 2023 Denali Ultimate! -The Team at Koons Tysons Chevy Buick GMC
I came in to get a recall item fixed and met Carlos.
I came in to get a recall item fixed and met Carlos. He was great to work with. He got the car in at the assigned time and I was out of there before the quoted timeframe. Great customer service. Thanks Carlos!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sanford! We're glad to hear Carlos took such good care of you. Thank you for choosing Koons Tysons Chevy Buick GMC!
All staff made us feel very relaxed from the beginning.
All staff made us feel very relaxed from the beginning. Courteous, professional and respectful regarding any and all questions. PZ was the salesman and had a great sense of humor too. All employees we came into contact with introduced themselves and offered a handshake. Process was quicker than most and gave us the sense of being appreciated customers. The car is my grandson's and I am relieved that he has done business with such a pleasant dealership since he does not live close by. I am confident they will continue being willing to help with any issues he may encounter in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted you and your grandson had such a positive experience with PZ and the team at Koons Tysons Chevy Buick GMC. Thank you for trusting us with your business! Safe travels from all of us!
I felt really welcomed from the moment I walked in Alex
I felt really welcomed from the moment I walked in Alex was very knowledgeable of the particular truck I was looking for and went above and beyond to make sure that I got just that. Overall I am completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Don, thank you for sharing your experience with Alex at Koons Tysons Chevy Buick GMC. We hope to see you again down the road!