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2021 consumer dealer award
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2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarchione Ford from DealerRater.

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great car shopping experience

My boyfriend and I went in to buy a used truck. Worked with Angelo, and everything went great! We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seat belt extractor replaced

No complaints, facility clean and organized, people proffesional and thorough, workmanship excellent and quick. No concerns getting work done here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

Truck in for oil change

Very clean and comfortable waiting area, all employees friendly and nice. Lisa from the service department very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Kathi

I cannot tell you how happy we are to once again have dealt with Sarchione. I am a loyal FORD gal having had good service and I respect the Brand. I bought my second Fusion from Sarchione in Alliance in 2014 and swore our next vehicle would come from these guys! The salesman was beyond helpful in finding us a vehicle to replace our old F150. Geno at the Randolph store made what started out as a nightmare day into one that we will not soon forget. Thanks for the great great deal, the kindness and humor. Geno...I would pick you for a friend as well as a car guy! We will not buy anywhere else. best of luck to all of you (Dustin too) Butch and Kathi Whiteman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mandi

I found a great used car online at Sarchione's. I contacted Tom Farkas via their website and made plans to stop by & check out the car the following day. Husband & I were so impressed with the entire encounter with both Tom and with the service dep't. (which took care of a problem). They are the friendliest, most knowledgeable, organized, no stress, "bend-over-backward for you" bunch we have seen anywhere! Highly recommend them for any car purchase or service. We will look to them for future purchase or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Sarchione Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Sarchione

Great staff and service. Would recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

Fantastic Buying Experience

Worked with AJ to purchase a 2017 F150. I would recommend going to see AJ and buying from Sarchione Ford. The buying experience was extremely easy. The dealership gave me a great deal on my trade and on the truck I purchased. Had everything done online and when I went to the dealer everything was ready to go. They were extremely helpful in setting up the ford app and setting up the truck as well. Would recommend to everyone I know who is in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Sarchione Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Great experience with Royce!

Royce Yoder made the buying process smooth and easy. We will come back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Josh, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

Another great experience

I have purchased 3 vehicles from Sarchione Ford. Every one of those experiences have been fantastic. A very relaxed helpful environment where its easy to compare models and prices. I definitely recommend stopping in to see them for help with your next car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford F-150

AJ Balog was outstanding to deal with. Very fair and smooth transaction. The F150 was perfect and the service from AJ and Sarchione was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Monte, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!