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Camino Real Chevrolet

(136 reviews)

Reviews

(136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camino Real Chevrolet from DealerRater.

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Outstanding customer service!

Outstanding customer service! Service representative Christine Delmo always addresses our maintenance and repair issues often with a quick repair turnaround so that are vehicles are back in operation without delays.

Outstanding customer service!

Outstanding customer service! Service representative Christine Delmo always addresses our maintenance and repair issues often with a quick repair turnaround so that are vehicles are back in operation without delays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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Here's a loud shout-out to Michelle Freddie and Robert

Here's a loud shout-out to Michelle Freddie and Robert and to all who serviced my new 2026 C8 Corvette purchase... I want to express my deepest appreciation for the outstanding customer care knowledgeable support intuitive advice and courteous reception... I'm now a member of the Camino Real Chevrolet family and proud of it. <John Caro>

Here's a loud shout-out to Michelle Freddie and Robert

Here's a loud shout-out to Michelle Freddie and Robert and to all who serviced my new 2026 C8 Corvette purchase... I want to express my deepest appreciation for the outstanding customer care knowledgeable support intuitive advice and courteous reception... I'm now a member of the Camino Real Chevrolet family and proud of it. <John Caro>

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I have a Volt and Michael S.

I have a Volt and Michael S. in the service dept. at Camino Real Chevrolet in Monterey Park is my go to. He is so professional, knowledgeable, helpful, and always ensures my car is maintained. I highly recommend him and the dealership for service. 10 out of 10! He called me and said the part needed would take 3 days and moved mountains to have my car fixed by the next day. Michael deserves a promotion, raise, free lunch everyday, a new car, and weekends off! Thank you Michael for making my Volt run smoothly and reliable.

I have a Volt and Michael S.

I have a Volt and Michael S. in the service dept. at Camino Real Chevrolet in Monterey Park is my go to. He is so professional, knowledgeable, helpful, and always ensures my car is maintained. I highly recommend him and the dealership for service. 10 out of 10! He called me and said the part needed would take 3 days and moved mountains to have my car fixed by the next day. Michael deserves a promotion, raise, free lunch everyday, a new car, and weekends off! Thank you Michael for making my Volt run smoothly and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ana, we're happy you found our staff to be so supportive during your experience here at Camino Real Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great people ,courtesy, they explain what the vehicle

Great people ,courtesy, they explain what the vehicle needs but Iam on a tight budget. Coupon would helpful , that makes you think going somewhere else .

Great people ,courtesy, they explain what the vehicle

Great people ,courtesy, they explain what the vehicle needs but Iam on a tight budget. Coupon would helpful , that makes you think going somewhere else .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Oswald, we're happy you found our staff to be so supportive during your experience here at Camino Real Chevrolet. We look forward to your next visit! Take care!

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It was my first time going to this dealership.

It was my first time going to this dealership. The experience was great. While I was there, I did not feel pressured to purchase anything. The staff I interacted with was very friendly. I want to thank Chris and Layne for helping us get into our new 2025 Suburban.

It was my first time going to this dealership.

It was my first time going to this dealership. The experience was great. While I was there, I did not feel pressured to purchase anything. The staff I interacted with was very friendly. I want to thank Chris and Layne for helping us get into our new 2025 Suburban.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Camino Real Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Professional, honest, kind,the best financial department,

Professional, honest, kind,the best financial department, good services, good customer service, good support management

Professional, honest, kind,the best financial department,

Professional, honest, kind,the best financial department, good services, good customer service, good support management

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Camino real service center review I've unfortunately

Camino real service center review I've unfortunately found myself returning to this service center repeatedly for the same issue, only to have my concerns dismissed time and again. The lack of resolution eventually resulted in catastrophic failures, including a new transmission and EV battery. They held my car for an entire month during which little to no progress was communicated. After finally getting my car back, it was disheartening to find that the initial problem persisted. As if to add insult to injury, within just 40 miles of driving after the supposed repairs, the check engine light illuminated again. This kind of service is unacceptable, especially when trusting them with such critical repairs. Each visit leaves me with more frustration and disappointment. Despite them having a complete history of my car, the attempts to resolve issues seem half-hearted at best. This experience has convinced me to explore other service centers. I am actively looking for a place that values customer satisfaction and has the expertise to address mechanical issues effectively. In summary, I cannot recommend this service center to anyone who values their vehicle and peace of mind. Save yourself the headache and look elsewhere for competent and reliable service.

Camino real service center review I've unfortunately

Camino real service center review I've unfortunately found myself returning to this service center repeatedly for the same issue, only to have my concerns dismissed time and again. The lack of resolution eventually resulted in catastrophic failures, including a new transmission and EV battery. They held my car for an entire month during which little to no progress was communicated. After finally getting my car back, it was disheartening to find that the initial problem persisted. As if to add insult to injury, within just 40 miles of driving after the supposed repairs, the check engine light illuminated again. This kind of service is unacceptable, especially when trusting them with such critical repairs. Each visit leaves me with more frustration and disappointment. Despite them having a complete history of my car, the attempts to resolve issues seem half-hearted at best. This experience has convinced me to explore other service centers. I am actively looking for a place that values customer satisfaction and has the expertise to address mechanical issues effectively. In summary, I cannot recommend this service center to anyone who values their vehicle and peace of mind. Save yourself the headache and look elsewhere for competent and reliable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I took my 2016 Silverado for a warranty repair I clearly

I took my 2016 Silverado for a warranty repair I clearly told the advisor Michael serafin please don’t wash it, my truck is black and I know they wash the cars with a brush so I was trying to avoid getting swirls all of my truck and I had just gotten it ceramic coated a few days prior so they I picked up my truck they had washed it and it had a bunch of swirls and scratches so I go talk to the service manager he tells me they could polish it I told him if they polish it the ceramic coating was going to come off he said they couldn’t do anything about the ceramic coating that all they could do is polish it to remove the swirls so if you have black car make sure you tell them to don’t wash it or your going to get it back with a bunch of swirls.

I took my 2016 Silverado for a warranty repair I clearly

I took my 2016 Silverado for a warranty repair I clearly told the advisor Michael serafin please don’t wash it, my truck is black and I know they wash the cars with a brush so I was trying to avoid getting swirls all of my truck and I had just gotten it ceramic coated a few days prior so they I picked up my truck they had washed it and it had a bunch of swirls and scratches so I go talk to the service manager he tells me they could polish it I told him if they polish it the ceramic coating was going to come off he said they couldn’t do anything about the ceramic coating that all they could do is polish it to remove the swirls so if you have black car make sure you tell them to don’t wash it or your going to get it back with a bunch of swirls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Max is on top of his game.

Max is on top of his game. Always attentive to his customers. He makes every experience less stressful and a joy to purchase a car. We’ve been going through Max for a very long time. It’s always a pleasure.

Max is on top of his game.

Max is on top of his game. Always attentive to his customers. He makes every experience less stressful and a joy to purchase a car. We’ve been going through Max for a very long time. It’s always a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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