Reviews
Trust Gary Worley
I've been coming here to get my car services 2017 and without a doubt they always do me right I deal with Gary Worley he's an honest man and always make sure that we have what we need and never tries to upsell us if Gary was to leave I would follow him to wherever he would go to work to have my car service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yvonne, Thank you so much for your loyalty to us and Gary. We're so lucky to have you as part of our Empire Nissan Family and we look forward to continuing to work together for another 5+ years. Thank you for this 5-star review and we're looking forward to seeing you here at your next service visit. Regards, John Fakhoury General Manager customercare@empirenissan.com
Service experience
Good customer service experience and prompt response. Easy to schedule and clear details on the progress. Had a Satisfied experience with staff over seeing till close
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ramakanth, We're glad the service process is seamless and you drive home happy. Thank you for both your business and your review and we can't wait to continue working together for years to come. Regards, John Fakhoury General Manager customercare@empirenissan.com
Excellent service.
Excellent service. Clean and comfortable environment. Friendly and professional environment. Waiting for service to be completed is not a long process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zaffa, We're happy to see you enjoy your service experience here and that you're comfortable while you wait. Thank you for choosing us here for your Nissan needs and we can't wait to see you at your next service visit. Regards, John Fakhoury General Manager customercare@empirenissan.com
Excellent service, my vehicle is always well taken care
Excellent service, my vehicle is always well taken care of by Blake in the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kyle, We appreciate you being part of the Empire Nissan Family and we're happy that Blake always takes great care of you and your vehicle. We'll be sure to share this with him and we'll see you here at your next service visit. Regards, John Fakhoury General Manager customercare@empirenissan.com
Service department is the best.
Service department is the best. Blake was very helpful and courteous. Always do a multipoint inspection and make recommendations. Communication is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Blake is a great asset to us here and we're happy that he and our team always provide you with the 5-star service that you deserve. Thanks for being part of our Empire Nissan Family and we look forward to serving you again in the future. Regards, John Fakhoury General Manager customercare@empirenissan.com
Staff is very friendly,taking their time to fix my
Staff is very friendly,taking their time to fix my vehicle. Communication is great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take pride in providing quality service and communication and we're happy to see you receive just that. Thanks so much for choosing us here for all of your vehicle needs and we look forward to seeing you at your next visit. Regards, John Fakhoury General Manager customercare@empirenissan.com
Great Dealership
Service from all Depts. is fantastic. Everyone is very professional and courteous. I highly recommend coming here for any service. I'm a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's wonderful to hear our team has delivered quality service all around, Glenn. We look forward to many more years together! Regards, John Fakhoury General Manager customercare@empirenissan.com
I appreciate the honesty and integrity of Gary in
I appreciate the honesty and integrity of Gary in service. This is my fourth Nissan from this dealership and I will continue to do business with them with my next car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome back and thank you for your loyalty to us here! We look forward to continuing to deliver nothing but quality service. Regards, John Fakhoury General Manager customercare@empirenissan.com
Empire Nissan of Ontario, California - Excellent.
Empire Nissan of Ontario, California is an excellent dealership. Very polite and courteous staff. Clean dealership with friendly team player employees. Best place to buy a new car or have your car serviced. Service advisor "Mr. Gary Worley" is excellent. Compassionate and understanding service advisor. Definately looking forward to purchase my next automobile from this dealership and or have my Nissan automobile serviced at Empire Nissan of Ontario, California. No hassle dealership with friendly polite and happy employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, It's a team effort here and we are so happy that both our sales and service teams work hard to provide you with the 5-star service that you deserve. Thanks for being part of our Empire Nissan Family and thanks for this great review. We hope all is well and we can't wait to continue to take care of all your vehicle needs for years to come. Regards, John Fakhoury General Manager customercare@empirenissan.com
Service department is the best, Gary is professional and
Service department is the best, Gary is professional and honest about what needs to be done. I have been a customer of Empires sales and service for over 20 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty to us here! We're incredibly lucky to have you as part of the family and we look forward to continuing to work together for another 20+ years. See you here again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com