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Ontario Hyundai

(1,716 reviews)
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ontario Hyundai from DealerRater.

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Superb Service

Absolutely love working with Chelsea. I’m on my second Hyundai and she always has gone above and beyond when scheduling me, getting me into a rental and out as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brian, it's so nice to know that Chelsea constantly provides you with a smooth service visit! Thank you so much, and we look forward to doing business with you again in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

This dealership’s GM is fully committed to ensuring

This dealership’s GM is fully committed to ensuring customer satisfaction, and he surrounds himself with staff that can make that happen. Our sales person, Tracy, is a top notch professional. She spent the time to make sure we had the vehicle that was right for us, and she continues to follow up post sale. Kristin, our service manager, went above and beyond expectations, She was honest, detail. oriented and followed through. She, too, continues to follow up. Ontario Hyundai treats it’s customers like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Kristin. Thank you so much for this great review and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

Tracy is the best!

Tracy is the best! And so was the entire team of Ontario Hyundai. I went to see the Kona and I ended up buying the Venue. Perfect crossover for me and my needs. Tracy was so profesional and accommodating, and attentive to my needs and requests. This is my second time buying a brand new car off the lot and was by far the smoothest and accommodating vehicle purchase to date. My sister needs a new car so will definitely bring her to this dealership when she’s ready to buy. Thank you so much for everything Tracy and Team. You Rock! Blessings to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Providing 5-star service is our main goal, which is why we're happy to see you received just that from Tracy and our team. Enjoy your new Venue, and should you ever need anything else, please don't hesitate to call or visit again! Regards, Sam Labib General Manager sam@ontariohyundai.com

Nick made the car buying process easy and he is very

Nick made the car buying process easy and he is very knowledgeable about each vehicle. He made the choice easy for us. Thank you Nick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We couldn't be happier to see that Nick went above and beyond to provide you with a quality car-buying experience. Hope to see you again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

Nick was the best sales person I have dealt with in my

Nick was the best sales person I have dealt with in my life he made the process easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Nick is awesome and it's no surprise that he made sure you had a positive visit! Hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

It was great doing business with Nick and Julian.

It was great doing business with Nick and Julian. Nick showed us all the features the car had to offer and both answered any questions we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are ecstatic to hear that Nick and Julian took such great care of you! If you ever need anything, feel free to stop by and see us again! Regards, Sam Labib General Manager sam@ontariohyundai.com

The car is beautiful and the service, impeccable.

The car is beautiful and the service, impeccable. My first painless experience with a dealership. Thank you, Nick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's so nice to hear that Nick worked hard to provide you with a smooth experience! Hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

I had a great experience working with Nick and Ontario

I had a great experience working with Nick and Ontario Hyundai! I am so glad they helped find a great car that will last me a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are ecstatic to hear that Nick made sure you left a satisfied customer! We hope you're loving your new car and we can't wait to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

Nick was an informative, collaborative and helpful

Nick was an informative, collaborative and helpful partner through this process. I would work with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Nick. Thank you for stopping by and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

I was able to get my Ioniq 5 here.

I was able to get my Ioniq 5 here. I been hunting for that car for awhile. Nick was very helpful and went over each features of the car before send us off with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are pleased to hear that Nick made sure you left in your dream ride. Congrats on your new Ioniq 5 and we hope to hear from you again! Regards, Sam Labib General Manager sam@ontariohyundai.com