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Carl Burger's Dodge Chrysler Jeep RAM

(2,440 reviews)
Visit Carl Burger's Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 25 awards
2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (619) 502-9058 (619) 502-9058
Used (619) 677-6454 (619) 677-6454
Service (619) 241-4382 (619) 241-4382

Reviews

(2,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Burger's Dodge Chrysler Jeep RAM from DealerRater.

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Brandon was very professional and informed.

Brandon was very professional and informed. He was very helpful ensuring I understood all the features and workings of the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

People friendly dealership answered all my questions and

People friendly dealership answered all my questions and got me in and out in a reasonable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Preston Skinner was a pleasure to work with.

Preston Skinner was a pleasure to work with. He is very friendly and knowledgeable. Not intimidating at all. We had a great experience purchasing at Carl Burge and we were not there all day.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Preston did an excellent job getting me a new Grand Jeep

Preston did an excellent job getting me a new Grand Jeep Cherokee. He's knowledgeable, responsive and provided fantastic service. I live in Orange County and was able to get the exact car I wanted! Well worth the drive to San Diego. I'm extremely pleased and would recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing customer service and straight to the point.

Amazing customer service and straight to the point. In and out of the dealership in no time.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership was very friendly.

The dealership was very friendly. And all my questions were answered. The process was quick fast and easy in buying my car. I would recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Being out of state, and 350 miles away from the dealer,

Being out of state, and 350 miles away from the dealer, Jesse went out of his way to send me all the info I needed before purchasing the new Ram 3500 over the phone and through emails.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a very good experience.

It was a very good experience. The salesman, Jesse Garcia, was excellent to work with. The finance was quick, easy, and at a good rate. The truck and the price were an excellent value. But there were two issues that kept it from being a perfect transaction. I bought a "Damaged in Transport" vehicle. I was disappointed that the information of the damage it recived, that was repaired, was rather vague and incomplete. I almost didn't buy it for this reason. That damage information should have been complete and detailed. Secondly, they wouldn't drop an "accessory fee" for wheel locks that were installed on the vehicle that I didn't want. The fact that they charged a "$295" fee for a set of Mopar wheel locks that cost $77.95 (part #82212564AA) from Mopar Online Parts, makes the organization look a little sleazy and greedy. In the end, I bought the truck. So far I am glad that I did, and satisfied with the transaction.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I walked in knowing what I wanted.

I walked in knowing what I wanted. They had the model and color I wanted. The paperwork was ready for me. Everyone was so accomidating. They took the time to program car play for me so it was redy to go. I had been to 6 dealers in Carlsbad. The experience at Carl burgers was better than any dealer I visited. Good Job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Customer service was above and beyond.

Customer service was above and beyond. We love our truck we will recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.