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AutoNation Honda Dulles

(3,622 reviews)
Visit AutoNation Honda Dulles
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (877) 749-8842 (877) 749-8842
Used (877) 748-6010 (877) 748-6010
Service (877) 755-0654 (877) 755-0654

Reviews

(3,622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Dulles from DealerRater.

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I would recommend Justin Duke at AutoNation Honda Dulles,...

I would recommend Justin Duke at AutoNation Honda Dulles, this was my first to purchase a car for myself and Justin made it so much easier for me to make this transaction and even though I was being impatient to return back to work he stayed calm and the next day when I went to pick up my car he went thru all the features of the car and also went on a small drive with me to make me feel comfortable with the car. All the staff were very helpful and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service excellent car buying...

Excellent customer service excellent car buying experience. In and out in a decent amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every people behaviour so good and friendly and...

Every people behaviour so good and friendly and communication with customer so nicely. My sale person sam Chowdhury and justin duke give me my best car thanks that 2 person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service writers were very helpful. I had Alanna and...

The service writers were very helpful. I had Alanna and Oscar help me out with two different vehicles and they are both wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales person seemed uninformed overall and did...

The sales person seemed uninformed overall and did nothing to reassure us on anything. The process took too long and the had to correct the paperwork. We purchased a used car and only got 1 key.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Got the pilot serviced, washed on time.AutoNation Honda...

Got the pilot serviced, washed on time. AutoNation Honda does a good job Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always take my car here and the service is consistently...

I always take my car here and the service is consistently good. It seems that they know what they’re doing and the customer care people in the service department are always very friendly. It’s expensive, but it does make me feel confident that Honda trained mechanics are caring for my CRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No surprises on the rate and quick loan processing. My In...

No surprises on the rate and quick loan processing. My In and out time was three and half hours. My sales person name is Travon. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When you arrive there is no attention immediately, one...

When you arrive there is no attention immediately, one has to look for the employee to be treated even though they are at his desk

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Richard treated us well and did what he could on the...

Richard treated us well and did what he could on the price. He made us a satisfied customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.