Reviews
Mohammad Rocks!
The salesman Mohammad was kind, helpful, prompt, and communicated very well. When I went into the dealership to test drive the car I was interested in he had everything ready for me to go. There were some bumps when dealing with the financing department. It was obvious they wanted to sell a higher warranty (like most dealerships do). The warranty breakdowns did not show the total amount you would be paying for the car with the fees and warranty added. It only had the Monthly payments. At first glance it didn?t look that expensive. When I went home and thought through what the warranties would actually cost me long term I started researching how to nullify a warranty. When I reached out to the dealership the finance manager was more than helpful and helped me correct the warranty issue. Overall the staff was super helpful, professional, and kind. I will definitely refer those looking for a car to AutoNation in Leesburg, VA.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Treated us well.
Treated us well. Listened to what we were looking for and found cars to match our needs without pushing us to cars that didn’t.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Al Ribner was very patient with us and gave us excellent
Al Ribner was very patient with us and gave us excellent advice thru this sake process. He is a real pro and examples the finest in service. Toyota is lucky to have him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
They are consistent and thorough.
They are consistent and thorough. I have never had to go back with an issue after service. My highlander has 100k miles on it and they have serviced it along the way. No problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The manager, Bill King, is rude, arrogant, and needs
The manager, Bill King, is rude, arrogant, and needs customer service training. He was quick to dismiss our issues even though he professed to be working with us.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.
I was referral to Jorge by my boyfriend becauof his
I was referral to Jorge by my boyfriend becauof his customer service. I was more than happy to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I came to get appraisal on my car, ended up buying a
I came to get appraisal on my car, ended up buying a brand new car, wich I’m very happy with , Sales person Mauricio and sales Manager Rick work the deal and came up with a good trade value because I had negative equity. I was amazed how profecional how this people are. From the start to the end finance guy work the deal without pressure explaining all the warrantys and giving me good price, Overall my buying experience was excellent and fast smooth . I trade in my lexus wich I had to put the premium gas and bought 2025 Crown that is a regular gas and hybrid . I woukd recomend Autonation leesburg toyota to all my family and friends. Two of my brothers are in the market to buy a car and I recomended autonation leesburg toyota to be the dealership to give their bussines too. Recomiendo a Mauricio a todas las personas que quieran comprar con alguien que hable español . Im happy with my brand new 2024 Toyota Crown
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ernesto, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I came to get appraisal on my car, ended up buying a
I came to get appraisal on my car, ended up buying a brand new car, wich I’m very happy with , Sales person Mauricio and sales Manager Rick work the deal and came up with a good trade value because I had negative equity. I was amazed how profecional how this people are. From the start to the end finance guy work the deal without pressure explaining all the warrantys and giving me good price, Overall my buying experience was excellent and fast smooth . I trade in my lexus wich I had to put the premium gas and bought 2025 Crown that is a regular gas and hybrid . I woukd recomend Autonation leesburg toyota to all my family and friends. Two of my brothers are in the market to buy a car and I recomended autonation leesburg toyota to be the dealership to give their bussines too. Recomiendo a Mauricio a todas las personas que quieran comprar con alguien que hable español . Im happy with my brand new 2024 Toyota Crown
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ernesto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.
Leesburg Autonation
Mohammad was great and very helpful. Answered all my questions and was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buy out new car
I recently purchased a car from AutoNation Toyota, and I had the pleasure of working with Micheel as my salesperson. His knowledge, professionalism, and patience made the entire buying process smooth and enjoyable. Micheel went above and beyond to ensure I found the right car for my needs. I highly recommend his expertise and commend AutoNation Toyota for having such a dedicated and customer-focused team member like Micheel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sayed, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.
