Toyota Certified Center of Santee

Zero stars. They are working with a known scammer known as “Joe Joe” or Joseph Hudspeth is his true identity he sells parts illegally at an up charge to gain a profit. He told me he could get me a part that was “discontinued” and after waiting months and months he can not provide me a receipt or tell me when my parts will arrive. When I asked for a refund he said he couldn’t send my money back.

Inexperience sales representative had no answers about the RAV Prme during a test drive. Very disappointing.

I wouldn't rate Santee Toyota negative 5 stars. This is the worst Toyota dealership in our country. They are real crooks. They are constantly ripping folks of at the dealership, plus they have criminals selling parts for them online. The owner and prez of Santee Toyota think they are too good to call people back that have had issues there, so they put their parts, sales or service mgrs on the line to talk down to people, and cover up their corruption. I'm really surprised that Toyota Motors of America , and Toyota Japan corp. Allowed people like that at Santee Toyota to tarnish Toyotas good name with bad customer service and customer relations. Shame on Toyota.

Nice and very cooperative people. Would definitely recommend to friends and family, they are great.

I bring my vehicle in as needed. Their time estimate is good. If additional maintenance needs to be done, they do the work as quickly as possible. The staff, especially Ed K. , is friendly and efficient

The service manager David Andersen is the reason I go here for my service needs. He is knowledgeable and personable and I trust his recommendations.

The service manager David Andersen is the reason I go here for my service needs. He is knowledgeable and personable and I trust his recommendations. The work performed was done quickly and completely. I would highly recommend this facility for your service needs.

They said they could do a 6 month checkup and a wheel alignment in an hour. They bested themselves by finishing the work in 50 minutes! Thank you.

have been taking my cars to Scott at Santee Toyota for 20 years. At first I had a Siena, then I had a Lexus Rx400h, and now I have a Lexus Rx350. Santee Toyota has taken good care of me and my cars for all of these years. Scott has been my go to guy there for friendly, honest, and conscientious service.

While I wait for my car in the clean, airy showroom, I have my choice of comfortable sofa seating with a large screen TV or tables with outlets for my electronics that connect to fast wifi. Even the bathrooms are clean and modern. I appreciate the way I'm kept informed about the progress of the service through text messaging, and also, the way the staff always makes me feel welcome. I don't look forward to taking my car into the shop, but Toyota of Santee makes it almost pleasant:)