FALSE ADVERTISING! Don't fall for their WE WANT TO BUY YOUR CAR SCAM. They literally emailed my husband MULTIPLE times.. asking for his truck.. gave him... price range thru his VIN!!! .. got us there.. we picked out new truck to buy..spent a few hours ... they said OH SORRY OUR MISTAKE... took back the price they offered us IN WRITING by $15,000!!!... their "Black Book" is a HOOK LINE AND SINKER...total FALSE ADVERTISING. We were repeat customers.. will not go back again. Total waste of our time. El Cajon Ford has disappointed us for the last time
Went to see Bobby Morales in the Internet Department and got the best deal in town on my brand new Fiesta. Thank you to the Internet Dept. and friendly... staff for working with me and making my family feel right at home.
El Cajon Ford was amazing I was working with the internet sales department they helped me get what I was looking for that not only fit my budget but worked... my challenged credit. By the time I arrived they had the car I was looking to buy out front ready to go with the ac blowing which was great especially with the heat we've been having. When I came in my internet sales associate then introduced me to his general manager Paul Dyke, his sales manager josh and His internet director bobby morales they really treated me like a customer something no dealer has ever done for me before I felt you can say SPECIAL and very important to them you can really feel the family ownership in this place in comparison to the other larger corporate stores! I love this place I will be back to purchase more cars and highly recommend this place to everyone in search of a new or used car.
Bobby the internet director took great care of me! Had the car I wanted pulled up washed and ready to test drive before I even got to the dealership! ... The nogotion process was quick and easy, I left in my brand new Flex and have been happy since.! Kuddos to Bobby and his crew at El Cajon Ford!
Matt at El Cajon Ford is the man to see. Customer service is A+ and he has your best interest in mind.
Great Sales Experience with Internet Department on a new Ford F150. Would highly recommend coming to see their Director - Bobby Morales
I have purchased a car for my son back in March, We were giving a DUE bill Here we are 3 months out and the DUE bill still has not been full filled, I... have been getting nothing but the run around, passed around and still till this day have not been taking care of! I am very disappointed in the unprofessionalism AND customer service I have received and will make sure that this will be the last time I will purchase at this location!
Last Christmas I was looking at buying the Ford Escape, after visiting other car dealerships around San Diego, I was left disappointed due to pushy car... sales representatives. But all that changed when I called Savanna at El Cajon Internet sales, San Diego. She was extremely approachable, friendly and went above and beyond to get me the best deal and we negotiated a great price. FOR ALL OF YOU WHO WANT A FORD, NO QUESTION I DEFINITELY RECOMMEND, DON'T BE PUT OFF BY THE FACT IT'S IN EL CAJON. YOU WON'T BE DISAPPOINTED.
Got an internet price from John or Jack Clark, whatever his name is. Got an internet price that seemed reasonable went to see him was handed over to another... salesman who kept going back to some guy at the desk to answer questions. Got tired of the runaround and left. I want to talk to the guy making the deal. I have check in hand and want to talk to whoever can make decisions, never got there.
We wish to thank John Clark for the understanding of our pedictament. We had bought a f250 2 months ago for 5th wheeling. well it didn't work out. He helped... get rid of the 5th wheel and also take back the truck. we are very please with our new ford taurus and can't thank him enough. also thanks to Paul the general manager for picking up the 5th wheel so my husband (71; years old) didnt have to drive it again. wow what an experience. never again.; long story. but thanks to John Clark it is all a bad memory from now on. we love our ford taurus. thanks again John.