Reviews
Write a reviewPhilip and his manager
Philip Mc Swain met me in the parking lot asking if there was anything he could assist me with. I informed I was looking to trade my Ford for a Nissan. As we walked into the building his manager greeted me as someone I had met in the past, thought I knew him, struck up a short conversation as if we knew each other. He told Philip to give me the brother in-law deal. When at Philips cubicle,Philip asked if I knew him. Had to say no. Now that was great customer service! Received a great trade in value on a Nissan Sentra. Excellent warranty.Love the car and its gas mileage. Gastonia Nissan will treat you like family also.Buy your next vehicle from Gastonia Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Surprised My Husband with a New Truck!!
Thanks to Phillip for the excellent assistance provided in selecting a 2014 Frontier for my husband. Phillip was friendly, knowledgeable, and customer-focused throughout the process. I would recommend him to others and will ask for him during future car shopping. This purchase was the most efficient vehicle purchase I have made. Thanks for valuing my time. And PS, my husband loves the truck!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a 2014 Nissan Sentra from Gastonia Nissan
I am extremely happy with the whole process! Tommy Payseur and his boss are amazing they said I drove a hard bargain which I do. They are all very nice and they did not pressure my husband at all and when it came down to negotiations they were great and we have bought cars from other dealers where the bargaining process is stressful time consuming and just annoying, however this went without any flaws.With other dealers the buying process in our experience took a long time this dealership has their ducks in a row and had the car ready and we signed the papers and were out the door within an hour in a half!!!! I have always loved Nissan cars in general I have a Nissan Quest. We got a wonderful deal and great financing despite our not perfect credit they also made that easy as well with payments that were within our budget. If you are near Gastonia and in the market for a great car with a great deal visiting Gastonia Nissan IS worth your time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant Experience
Philip McSwain was the perfect salesman. He was honest, helpful and in no way pushy. Richard and Heather were also very helpful. I had been to other dealerships that I left feeling uneasy and said I would never go back. I was beginning to think that buying a new car was out of the question for me because of the aggressive salesmen I was running across. Thank you Philip and Gastonia Nissan for making my car buying experience a pleasant one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was extremely nice.
I had went to another dealership and left in tears, but when I came to Gastonia Nissan, Phillip and the rest of the staff made me feel right at home. I would highly recommend them for new or used cars. Thanks for making my experience a great one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy customer
I would say if you are looking for a new or used car Phillip is the man you want to deal with. He is very helpfull, friendly, knowledgeable of what he is selling, and one of the nicest people you will ever meet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phillip McSwain
Purchased my first vehicle from Gastonia Nissan! Phillip was excellent! I would recommend him to anyone. If you are needing a vehicle, make an appointment to meet with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy customer
Philip Mcswain made me feel very comfortable when purchasing my new car. I love everything about it and would suggest that you go to him if you are looking for a wonderful experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phillip Mcswain
I visited Gastonia Nissan on 11/11 to purchase my first car. Phillip made it a very enjoyable and easy process. I would recommend him and this dealership to anyone that is looking for a new/used car. I was very impressed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
ms. c odom
Thanks for helping me reach my goals.I love my new sentra.I came in today and I left asatisfied happy customer thanks to philip mr.kim and sammy..thanks a million words cannot describe how I feel.iam now at ease...thanks thanks thanks and thanks... this place is great...if u are looking for a reputable honest dealership then nissan of gastonia is this place to go!!!!!And thanks to the man above for his part... Five stars plus to all of you who helped me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
