Reviews
Write a reviewNew car purchase
Surprisingly wonderfull experience especially after visiting a different dealership for the same purpose. Ryan was very attentive to my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Mathwiz!
Outstanding Customer Service Provided by Edward Ja
Greetings: The royal treatment that I received from the wonder staff at Sheehy Lexus of Annapolis during my recent visit continues to exceed expectations. It is an honor and pleasure to give special recognition to Edward Jackson who served as my sales consultant. Mr. Jackson has served as my sales consultant on three (3) separate occasions. The outstanding customer service that he provided on each occasion did not disappoint. His knowledge of the products, and his attention to detail made it easy for me to naviigate through the process. Overall, my shopping experience with Edward Jackson exceeded exexpectations, and I look forward to doing business with Sheehy Lexus of Annapolis in the future. Best Regards, Gregory Browne
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you are enjoying your new car. Thank you for taking the time to review and rate us so highly. We truly appreciate it!
Wow! What a staff!!!
This was, by far the best experience I have ever had. Each person I dealt with just made the experience better and better. What an amazing place to do business
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to hear Dana! Enjoy your new car!
Ls460 service
Mark Waters was my service rep and he delivered My car back to me far better then it was when I brought in ! Also his ability to get me in and out was very asurtive yet through at the same time . World class experience and great amendaties for your experience .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your experience with us!!
MY Traverse Beauty
Ms. Kelly was amazing ! She received my inquiry online and called immediately. She was an excellent listener and took the time to hear my need and budget. When I arrived she treated me like a Celebrity. She prepared me well before I arrived to the Dealership and I had Zero anxiety when I arrived. The refreshments were filling, the hospitality was out of this world ! I was not there long. A Wonderful Soul ! A great experience. Namaste
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to hear! Thanks for taking the time to review and rate us!
Christy
I just bought a car from Mr. Jackson and it was a very easy and smooth process. He was very knowledgeable and took very good care of me. He is a pleasure to work with. The dealership was also very nice and a joy to be in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Christy for the great rating and review!! We appreciate you taking the time to let us know about your positive experience with our dealership, and look forward to seeing you again next time!!
Excellent service
From the minute we walked in the door we were treated with excellent service especially from our salesman, they went above and beyond to ensure we were treated well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Cindy for the great rating and review!! We appreciate you taking the time to let us know about your positive experience with our dealership, and look forward to seeing you again next time!!
See Chad Sawyer for a great buying experience
Chad and all the staff at Sheehy do a great job. From product knowledge to customer service, couldn't name a single flaw.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jim for the great review!! We appreciate you taking the time to let us know about your positive experience with our dealership. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!
Excellent Buying Experience
Excellent dealership in all facets of the buying experience. Employees were knowledgeable, professional and as first time customers treated us like family. Kudos to Edward Jackson our Sales Consultant and Shandrial Hudson for making our buying experience so rewarding. I was particularly pleased with how Mr Jackson was so patient with technology challenged customers like myself. I will definitely recommend Mr Jackson and this dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Patty & Milt for the wonderful rating and review!! We are thrilled to hear that our team was able to help you out so tremendously, and we hope you enjoy your new vehicle!!
Great Purchase Experience
Wil Pastor was an outstanding sales rep. The whole experience at Sheehy was first class. The facility is the best we have ever visited and we got a very fair deal. We highly recommend Sheehy Lexus at Annapolis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Ray for the great review!! We are thrilled to hear about your outstanding experience with our dealership, and are so glad that Will was able to help you out so tremendously!! Enjoy your new vehicle!!