Poway Honda

Last week, I took my car to Poway Honda to be serviced. As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was completely happy and satisfied with their work. It was really great to see Marco again. I had made an appointment and when I got there, Marco greeted me within a few minutes. He is always extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him. Marco always goes the extra mile to make my visit to Poway Honda service department a pleasant one. Marco, is truly OUTSTANDING! I waited over there and it took about an hour for the service to be completed including a complementary multi-point inspection and a car wash. The waiting area is clean and comfortable, and drinking water and gourmet coffee are available. They also provide some good snacks. There is a popcorn machine so you can help yourself with warm popcorn as well while waiting. It was also great to see and say hi to Al (my other great Service Advisor) and chat with him a little about his recent adventures. I missed Gary in the Sales Department since he was out that day. Marco texted me when the service was completed, reviewed the bill with me and also checked me out, very efficiently. I Highly recommend Poway Honda service department and dealership to others. Many thanks to Marco, Al and all Poway Honda service department staff. You all take care and have a wonderful week!

DO NOT BUY HERE! SOLD ME A DEFECTIVE VEHICLE. Poway Honda is supposed to be a reputable business. I purchased a 2023 Chevrolet Suburban Premier Duramax with 83,927 miles on Tuesday 5/19/26, with $20,000 down cash. Seven days later shortly after driving a little over 100 miles the check engine light populated at 94,142 miles. I have contacted Tyree Jones the Finance Manager who finalized the sale, with zero responses. I reached out to Elizabeth Rodriguez, who sold me the vehicle, and she's just pushing it off on her managers. The following morning I took the vehicle down to my local Chevrolet Service Center to be diagnosed. Per GM the Suburban purchased a week ago needs the following replaced: Second Catalytic converter without filter, gasket, clamp, nuts, seal. Greg a manager I got on the phone on Thursday 5/28/26 was extremely rude didn't offer an apology on the current issue with the vehicle. He stated " You're a consumer in California, you are a liable as soon as you drive off the lot". I asked for the diagnostics report he stated they ran when Poway Honda purchased the vehicle and he said," We'll try and get that over to you, you should have received it at the time of purchase" which I did not and I am still waiting for them to send me that report. Reputable auto dealers do right by their consumers, Poway Honda does not.

My buying experience at Poway Honda was fantastic. No pressure. Details explained. Immediate delivery. Sebastian and Tyree were great!

Had a great experience at Honda Poway, everything went so smooth. Mickey helped us out and he was great. Happy guy that made the purchase alot easier for us. And the finance team was very kind also. All around great place of polite helpful team! Rachel

I had a very good experience. Gary was awesome. My daughter was with me and thought the same. Before leaving Gary said you have any problem just come in and I’ll go over it with you. Also a thank you to Ryan, he was great at answering all the papers I had to sign.

Aidan made the process of buying a car easy and smooth. Definitely recommend coming here

Poway dealership is the best! I’m very satisfied with their service. Mr.Raj is the best, honest and knowledgeable salesman. I’ll recommend him to all my family and friends.

I was very impressed on how professional and respectful they were to me during my car buying experience. I would definitely recommend them to anyone interested in purchasing a new Honda.

Voltaire really helped us with what we need. Thank you a lot we appreciate it. 👍🏼

Mickey was phenomenal in helping us. Grateful to Mickey who made the car buying experience a positive one.