Reviews
They were super friendly, quick, efficient and
They were super friendly, quick, efficient and informative. Ryan P was a pleasure to work with. Got me in and out quickly on a day of appt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Brittany for sharing your experience with Ryan and our team. We understand your time is valuable and do our best to expedite the process as quickly as possible. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
Service was timely, staff was courteous, and I loved the
Service was timely, staff was courteous, and I loved the updates by text. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
Sean C.
Sean C. is a responsible, respectful, and knowledgeable service representative. I never feel like I being upcharged on service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Bill for sharing your experience with Sean and our team. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
Excellent customer service!
I would like to thank Mossy Ford for their outstanding service. From my experience, their service is quick and efficient, with a highly knowledgeable advisor who explained everything to me in a clear and concise manner. The entire process from scheduling an appointment to completing the repairs was seamless and hassle-free. The staff at Mossy Ford was friendly and welcoming, which made me feel at ease and confident that my vehicle was in good hands.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great service for my 2020 Ranger.
Great service for my 2020 Ranger. Fast and reliable and the service was excellent. The free coffee was also nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a minute to share your service experience. We understand your time is valuable and we do our best to get you in and out quickly. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
Good Communication skills and nice staff who can help to
Good Communication skills and nice staff who can help to make it deal and great customer service experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Muhammadadt for taking a minute to share your experience. I am happy to hear that you enjoyed your sales experience. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
I was skeptical at first, I don’t like to schedule with
I was skeptical at first, I don’t like to schedule with call centers. I was traveling and made an appointment, arrived 30 minutes early and they got me right in. Shot for a time and finished early. Beyond friendly and helpful. Service writer even got me a ride so I could visit with my son who’s stationed locally. Awesome experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like a great service experience, with a little family time mixed in! Thanks for sharing. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations
I really enjoyed the experience at Mossy Ford.
I really enjoyed the experience at Mossy Ford. They are very professional and there is no high pressure sales to get you to do unnecessary services. Communication was key and they got me in and out with my car serviced to satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing with us at Mossy Ford Rodney! I am so happy to hear that our team took great care of you. We value your business and appreciate you choosing Mossy Ford. Happy driving! Gina Gonzalez ginag@mossy.com Director, Customer Relations
The entire sales experience working with Mossy Ford was
The entire sales experience working with Mossy Ford was fantastic. From the ordering of the vehicle to delivery, each individual did and excellent job in keeping me informed as well as providing me with accurate information. I will definitely do business with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ford! I am so happy to hear that our team took great care of you. We value your business and appreciate you choosing Mossy Ford. Happy driving! Gina Gonzalez ginag@mossy.com Director, Customer Relations
Service at Mossy Forf
Took my vehicle in for the recall and had it back the next day. No problem.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lela, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!