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Mossy Nissan Kearny Mesa

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mossy Nissan Kearny Mesa from DealerRater.

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Mo Zufri was awesome

I could not be happier with my experience at Mossy Nissan kearny Mesa everyone was so nice and helpful my sales person Mo was the best he made buying my Rogue such a stress free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark keep up the good work

Mark was my sales man professional friendly he respects my time he got me what I want and he works with my budget thank you mark and thank you Mossy Nissan Kearny Mesa . Super happy with my new 2018 rogue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new truck.

Thank you Sal Gochez,great service ,We love the truck. Thanks again.We have more family that are going to be int he market soon,We will be coming in to see you soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service by Mark Alcaraz

Mark Alcaraz is one of the best car salespersons I ever dealt in a car dealership. He was very profesional and got me the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Nice Experience working with Von

We dislike shopping for cars so when we first arrived we were very hesitant to talk to anyone , we met Von a family man that made the experience very nice and easy. THANK you VON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Big inventory Von was awesome!

Easy to work with, will be coming back for my kids car next month, thank you for making it painless. They had the biggest inventory anywhere Mossy Nissan Kearny mesa!!!! Yay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Student

Great sales floor,thanks Sal.for helping me get my sentra.It was easy process,car is the color I like,and drives smooth, I recommended your dealer to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They ruined my day and new car experience

My brand new car was dirty. They never cleaned it prior to me picking it up and they knew I was picking it up that day I had to wait three hours for the car to be detailed sitting on the side of the road by myself. Also if you don't pay an extra $800 after the deal is already signed for the car they will disconnect the alarm. I thought alarmsbshould come standard with a brand-new 2017 car But now they try to squeeze you in for every last penny and if you don't pay they do more work to disconnect the alarm then just to leave it as it is My sales person kept pawning me off on other people because she didn't really want anything to do with me. And the manager would just stand there with his hand on his hip cracking his gum in my face Basically trying to show me that he's more superior than me But the only people who have to prove something like that are the people that are insecure to begin with

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst experience ever with a business

Terrible customer service. Dealer did not keep commitment to the customer and left the customer hanging after investment of time and money by the customer. Mossy Nissan should be ashamed of itself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worse customer service I have ever experienced.

Scheduled appointment to purchase a used vehicle. Called and confirmed appointment and salesman came in on his day off to meet. When I arrived the salesman informed me the Manager was selling it to another person as we spoke. Un-professional, un-reliable , and TERRIBLE customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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