Pacific Honda

I drove in without an appointment so 8:00am; John met me; he looked up my car in the computer; told me what my car needed; I wasn?t in a hurry? so my car would be ready in afternoon. Mike the Honda courtesy driver dropped me off at a local restaurant. After breakfast I had a nice walk back to Pacific Honda. Sat in waiting room catching up on my emails. At 11:30am John said car would be ready soon. Later, John called me over to the office counter, explained what was done to my car. I then paid and left at 1:00pm.

I came into the experience with no prior experience or knowledge of Pacific, but I was very impressed with their level of care and attentiveness to us throughout the process. Everything was easy, and Nicco was great to work with. Lua was a joy.

Everything was great with the exception of the duration of the repairs. Having a scheduled 7 am appointment with two minor repairs the car should have been ready the same day.

All the Staff are always listening and welcoming. At the service department they give you the assessment and estimates with no pressure to act upon.They always go by the Honda Manufacturer recommendations. The parts department will always find the parts you need.

Ryan took the time to help me find the perfect car, and I really appreciate his patience and customer service every step of the way! They have an awesome team there, every body from the General Manager, Sales team, and Joey From finance were extremely friendly and helpful! Thank you Pacific Honda Team! And big thanks to Ryan!

Nellie and Mario were excellent ambassadors for the dealership and worked very hard to get the transaction done efficiently. Mark me down as a very satisfied customer

Amazing shop to work with, they helped me out get my alternator under extended warranty. Such a relief to know i just had to pay my deductible and i was in and out in a blink of an eye. Thanks guys!!!

Easy and friendly, I would recommend to anyone shopping for a new Honda. Completely professional but not at all stiff. Plus, there is great food in the neighborhood.

Good service and great communication. I am going to do business with you again. Price reasonable

Pacific Honda personnel are friendly, helpful, thorough, polite and efficient. Their attitude makes one want to be a loyal customer. The facility waiting areas are clean and the chairs are comfortable. The restrooms are clean. It is also good to see more female employees. I sm a professional female and appreciate that they seek diversity.